Menu
Survey and Protocols
Back
breadcrumb shadow

Survey Materials

  English Spanish Samoan Simplified Chinese Traditional Chinese Vietnamese
Administration and Specifications Manual            
Version 13.0 - PDF (Manual w/ Appendices)
2/7/2025 		         
Mail Survey            
Standard Version
9/26/2025
9/26/2025
9/26/2025
9/26/2025
9/26/2025
9/26/2025
Supplemental Questions
2/10/2014
2/10/2014
2/10/2014
2/10/2014
2/10/2014
12/18/2024
Survey Composites
3/18/2013 		         
Official Cover Letters            
Official Cover Letter 1st mailing
9/26/2025
9/26/2025
9/26/2025
9/26/2025
9/26/2025
9/26/2025
Official Cover Letter 2nd mailing
9/26/2025
9/26/2025
9/26/2025
9/26/2025
9/26/2025
9/26/2025
Telephone Scripts            
Regular Script
2/6/2025
2/6/2025 		       
FAQs for Interviewers
1/27/2022
1/27/2022 		       
OMB Disclosure Notice
9/26/2025
9/26/2025
9/26/2025
9/26/2025
9/26/2025
9/26/2025
Poster/Flyer Templates
2/3/2023
2/3/2023 		       
Waiting Room FAQs
2/6/2025
2/6/2025 		 
2/6/2025
2/6/2025
12/18/2024
DRAFT 2026 Spring Revised Mail Survey*
9/26/2025
9/26/2025
9/26/2025
9/26/2025
9/26/2025
9/26/2025


* The revised (shortened) mail ICH CAHPS Survey is in draft format until 1) publication of the 2026 Final Rule (in late 2025), and 2) OMB approval has been received. Please monitor this website for information on the Rule and expected implementation of the revised ICH CAHPS Survey.