CMS-Approved Survey Vendors
as of February 15, 2024
All organizations listed below are
approved In-Center Hemodialysis CAHPS (ICH CAHPS)
Survey vendors. Vendors with an asterisk (*) beside their name have had their Quality
Assurance Plan (QAP) accepted. In-center hemodialysis facilities should note, however,
that all survey vendors listed below are qualified to administer the ICH CAHPS Survey
and have met the requirements for conducting the survey on behalf of in-center hemodialysis
facilities.
Center for the Study of Services *
Jackie Pearce-Garrett
1625 K Street, NW , 8th Floor
Washington, DC 20006
Tel: 202.454.3041
jgarrett@cssresearch.org
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Medallia, Inc. *
Patrick Colletta
3814 West Street, Suite 110
Cincinnati, OH 45227
Tel: 513.821.6266
PCOLLETTA@MEDALLIA.COM
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Press Ganey Associates *
Danielle Clark
404 Columbia Place
South Bend, IN 46601
Tel: 800.232.8032
dclark@pressganey.com
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Professional Research Consultants *
Andrea Paseka
11326 P Street
Omaha, NE 68137-2316
Tel: 402.592.5656
APaseka@PRCExcellence.com
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Qualtrics *
David Mroz
37801 W. Seven Mile, Suite 250
Livonia, MI 48152
Tel: 248-344-7572
dmroz@qualtrics.com
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Research & Marketing Strategies, Inc. *
Sandy Baker
15 East Genesee St, Suite 210
Baldwinsville, NY 13027
Tel: 315.635.9802
SandyB@RMSresults.com
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