Updated ICH CAHPS Survey Materials for the 2024 Spring Survey
folder_openChanges to Survey Materialscalendar_todayPosted February 1, 2024

As was first announced and posted in December 2023 (ICH CAHPS Announcements - Updated ICH CAHPS Survey Materials for the 2024 Spring Survey), the following ICH CAHPS Survey materials have been updated for the 2024 Spring Survey and have been posted on the ICH CAHPS website:

Materials posted to the “Survey Materials” page here:

  • Mail surveys in all approved languages (5 mail surveys)
  • Telephone Scripts in both approved languages (2 scripts)

Materials posted under the “For Vendors” dropdown:

  • Minimum Business Requirements (MBR)

Materials posted to the “Data Submission Resources” page here:

  • XML Data Layout File

These updated ICH CAHPS Survey materials will be discussed during the ICH CAHPS Survey Vendor Update Training session on Wednesday, February 7, 2024. A training agenda and the presentation slides for this training session will be posted on the website by 5:00 PM ET on Friday, February 2, 2024.

Please contact the ICH CAHPS Coordination Team via email at or call toll-free at 1-866-245-8083 if you have any questions.