ICH CAHPS: Vietnamese Survey Materials for 2025 Spring
folder_openChanges to Survey Materialscalendar_todayPosted December 18, 2024
As was announced in early December 2024 (ICH CAHPS: Vietnamese to be offered as an Official Survey Language Starting with the 2025 Spring Survey), the ICH CAHPS Survey and related materials will now be available in Vietnamese beginning with the 2025 Spring Survey. The following ICH CAHPS Survey materials in Vietnamese are now posted on the ICH CAHPS website:
Materials posted to the “Survey Materials” page here:
- ICH CAHPS Cover Letters 1 and 2
- Mail Survey
- Supplemental Questions
- OMB Disclosure Notice
- Waiting Room FAQs
Vendor organizations that plan to administer the ICH CAHPS Survey in Vietnamese in a future survey period should contact the Coordination Team to receive versions of the letters with the CMS logo.
As a reminder, the ICH CAHPS Survey XML data layout file is also being revised to include the addition of Vietnamese for the Survey Language (completed) data variable in the Patient Administrative data record. Therefore, all survey vendors must update their XML before the July 30, 2025 data submission deadline for the 2025 Spring Survey. By May 2025, the ICH CAHPS Survey data submission tools (Schema Validation Tool and Data Submission Tool) will be updated to reflect the addition of this new survey language. Announcements will be posted on the website when the revised tools are available.
Please contact the ICH CAHPS Coordination Team via email at ichcahps@rti.org or call toll-free at 1-866-245-8083 if you have any questions.