Reminder of Upcoming Deadline for Submitting Facility-Specific Supplemental Questions for the 2020 ICH CAHPS Spring Survey for Approval
This is a reminder that ICH CAHPS Survey vendors must submit all facility-specific supplemental questions that they plan to add to the 2020 ICH CAHPS Spring Survey to the Coordination Team for review and approval. If any of your in-center hemodialysis (ICH) facility clients are planning to add any new facility-specific supplemental questions to the 2020 ICH CAHPS Spring Survey, please send those questions and their proposed placement to the Coordination Team via e-mail at firstname.lastname@example.org before 5:00 PM Eastern Time (ET) on February 7, 2020.
Please note that facility-specific questions that were approved by the Coordination Team for use in previous survey periods do not need to be approved again unless the questionnaire wording or response options have changed.
The Coordination Team will accept facility-specific supplemental questions for review after the February 7, 2020 deadline; however, approval of those questions may not be granted in time for the questions to be included in the 2020 Spring Survey. Survey vendors should work with their client ICH facilities to decide on the use of new facility-specific questions and submit the questions to the Coordination Team as soon as possible to avoid a delay in approval.
Please contact the Coordination Team via e-mail at email@example.com or by calling 1-888-245-8083 if you have any questions.