ICH CAHPS Survey Administration and Specifications Manual, Version 5.0
The In-center Hemodialysis CAHPS (ICH CAHPS) Survey Administration and Specifications Manual, Version 5.0 is now available on the ICH CAHPS website in MS Word and PDF formats. The protocols and guidelines described in Version 5.0 of this manual are effective immediately and supersede those described in previous versions of the manual. To conserve paper, the ICH CAHPS Survey Coordination Team will print a limited number of hardcopy versions of this manual. Organizations may request a hardcopy manual by sending an e-mail message to the ICH CAHPS Coordination Team at firstname.lastname@example.org.
Updated ICH CAHPS Survey protocols and procedures will be reviewed during the Introduction to the ICH CAHPS Survey Webinar training session on Wednesday, February 15, 2017 and during the Vendor Update Webinar Training session that will take place on Thursday, February 16, 2017. A training agenda and the presentation slides for those training sessions will be posted on the ICH CAHPS website by 5:00 PM Eastern Time on February 10, 2017.
Please contact the ICH CAHPS Coordination Team via email at email@example.com or call toll-free at 1-866-245-8083 if you have any questions.