ICH CAHPS Survey Administration and Specifications Manual, Version 11.0
folder_openChanges to Protocols and Guidelinescalendar_todayPosted February 3, 2023
The In-center Hemodialysis CAHPS (ICH CAHPS) Survey Administration and Specifications Manual, Version 11.0 is now available on the ICH CAHPS website in MS Word and PDF formats. The protocols and guidelines described in Version 11.0 of this manual are effective immediately and supersede those described in previous versions of the manual.
Please note: At the end of Chapter 1 is a “What’s New or Different?” section, which contains a list of the chapters in the manual in which the major changes in survey protocols and materials are described.
To conserve paper, the ICH CAHPS Coordination Team will print a limited number of hardcopy versions of this manual. Organizations may request a hardcopy manual by sending an email message to the ICH CAHPS Coordination Team at firstname.lastname@example.org.
Updated ICH CAHPS Survey protocols and procedures will be reviewed during the ICH CAHPS Survey Vendor Update Training session that will take place on Wednesday, February 8, 2023. A training agenda and the presentation slides for those training sessions will also be posted on the ICH CAHPS website by 5:00 PM ET today, February 3, 2023.
Please contact the ICH CAHPS Coordination Team via email at email@example.com or call toll-free at 1-866-245-8083 if you have any questions.