Tentative Data Collection Schedule for the 2023 ICH CAHPS Spring Survey
folder_openOther Announcementscalendar_todayPosted November 4, 2022

The tentative data collection schedule and the dates for some key activities related to the 2023 In-Center Hemodialysis CAHPS (ICH CAHPS) Spring Survey are shown below. Please note that these dates are subject to change. Should a schedule change occur, an announcement will be posted.

Activity Date
2023 ICH CAHPS Survey Vendor Update Training Session 2/8/2023
2023 Introduction to the ICH CAHPS Survey Self-Administered Training 2/8/2023-2/15/2023
Submit New Facility-Specific Questions to CMS 2/3/2023
Deadline for Authorizing a Vendor for 2023 Spring Survey1 2/28/2023
Deadline for Submitting a 2023 Facility Non-Participation Form2 2/28/2023
Deadline (for vendors) to Review Vendor Authorization Report and Notify the Coordination Team of any Authorization Issues 3/1/2023
Deadline for Submitting the Updated Quality Assurance Plan 5/31/2023
Sampling Window 10/1/2022-12/31/2022
Sample Files Uploaded on ICH CAHPS Website 3/31/2023
Vendors Attest to Receipt of Sample File 4/4/2023
Mail Prenotification Letter 4/21/2023
Mail 1st Survey (mail only and mixed mode)/Begin Telephone data collection (phone only mode) 5/5/2023
Mail 2nd Survey (mail only)/Begin phone follow-up (mixed mode) 6/2/2023
Data Collection Ends 7/14/2023
Vendors Clean/Process Final Data and Construct XML File 7/14/2023-7/26/2023
Deadline for Submitting XML Data File to ICH Data Center 7/26/2023

1 Only ICH facilities that will be switching to a different survey vendor and those that will be participating in the ICH CAHPS Survey for the first time will need to complete the online vendor authorization form.
2 The Facility Non-Participation Form is an annual form that is valid only for the year in which it was submitted. ICH facilities that submitted the Facility Non-Participation Form in CY2022 must submit the 2023 Facility Non-Participation Form if they do not plan to administer the 2023 ICH CAHPS Spring and Fall Surveys.

Please contact the Coordination Team via email at or call 1-866-245-8083 if you have any questions or need more information about the 2023 ICH CAHPS Spring Survey.