Reminder of Upcoming Deadline for Submitting Facility-Specific Questions for the 2021 ICH CAHPS Spring Survey for Approval
folder_openOther Announcementscalendar_todayPosted January 7, 2021

This is a reminder that ICH CAHPS Survey vendors must submit all facility-specific questions that they plan to add to the 2021 ICH CAHPS Spring Survey to the Coordination Team for review and approval. If any of your ICH facility clients are planning to add any new facility-specific questions to the 2021 ICH CAHPS Spring Survey, please send those questions and their proposed placement to the Coordination Team via e-mail at before 5:00 PM Eastern Time (ET) on February 5, 2021.

Please note that facility-specific questions that were approved by the Coordination Team for use in previous survey periods do not need to be approved again unless the question wording or response options have changed.

The Coordination Team will accept facility-specific questions for review after the February 5, 2021 deadline; however, approval of those questions may not be granted in time for the questions to be included in the 2021 Spring Survey. Survey vendors should work with their client ICH facilities to decide on the use of new facility-specific questions and submit the questions to the Coordination Team as soon as possible to avoid a delay in approval.

Please contact the Coordination Team via e-mail at or by calling 1-888-245-8083 if you have any questions.