Updated ICH CAHPS Mail Questionnaire Now Available
The ICH CAHPS Coordination Team has made a change to the ICH CAHPS Survey mail questionnaire. All ICH CAHPS Survey vendors must make this change in their survey materials before the 2018 ICH CAHPS Spring Survey begins in April 2018.
As noted in prior survey periods, the OMB number must appear as a stand-alone number on the front cover of the mail questionnaire (or the first page of the questionnaire if there is no cover), even when the OMB disclosure notice is also printed on the questionnaire cover. Starting with the 2018 Spring Survey cycle, the OMB expiration date is required to be printed under the stand-alone OMB number. For reference, the OMB expiration date is February 29, 2020.
The final ICH CAHPS Survey mail questionnaire in all approved languages is now available on the ICH CAHPS website: https://ichcahps.org/SurveyandProtocols.aspx.
Please contact the ICH CAHPS Survey Coordination Team at 1-866-245-8083 or via email at firstname.lastname@example.org if you have any questions.