Reminder: Only 3 Weeks before the Data Submission Deadline for the 2023 ICH CAHPS Fall Survey
folder_openData Submissionscalendar_todayPosted January 10, 2024

As a reminder, data collection for the 2023 ICH CAHPS Fall Survey ends on Friday, January 12, 2024. The deadline for submitting data files from the 2023 Fall Survey to the Data Center is at 5:00 PM Eastern Time on Wednesday, January 31, 2024, which is only 3 weeks away. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

As XML files are uploaded to the ICH CAHPS Data Center, a series of validation checks are made, one of which is a check to ensure that a patient-level record is included on the XML file for every case that was sampled for a CCN. Please note the following:

  • If the number of cases you include on an XML file does not match the number sampled, an error or warning message will appear on your data submission report.
  • If the error message appears for one or more of your CCNs, please make sure that you have entered information about each sampled case on the XML file.

Also be reminded that survey vendors:

  • should submit their files as soon as possible to allow adequate time to correct any problems identified and re-submit the files before the deadline; and
  • can submit a file for a CCN as many times as needed; however, keep in mind that each time a file for a CCN is re-submitted, it overwrites the file that was submitted previously.

Please feel free to contact the ICH CAHPS Coordination Team via email at or call 1-866-245-8083 if you have any questions or need help with data submissions.