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Announcement

UPDATED: Training Slides for the 2018 ICH CAHPS Survey Vendor Update Webinar Training Session
folder_openTraining Informationcalendar_todayPosted February 16, 2018

Please note that Slide 74 presented during the ICH CAHPS Survey Vendor Update Webinar Training session on February 15th has been updated at the link below.

https://ichcahps.org/Training/TrainingMaterials.aspx

Note that the slide should have indicated that vendors should assign disposition Code 190 to a completed telephone interview survey if Q1 and/or Q2 = DK/REF, and skipped to Q45 (not Q1 AND Q2).

Please contact the ICH CAHPS Coordination Team at ichcahps@rti.org or call 1-866-245-8083 if you have any questions.