February 28, 2024 is the deadline for submitting Facility Non-Participation Forms and Vendor Facility Closing Attestation Forms for the 2024 ICH CAHPS Spring Survey
folder_openFacility Participation Requirementscalendar_todayPosted February 27, 2024

This is a reminder that the deadline for submitting 2024 Facility Non-Participation Forms AND the Vendor Facility Closing Attestation Forms for the 2024 ICH CAHPS Spring Survey is 5:00 PM Eastern Time on February 28, 2024.

2024 Facility Non-Participation Form – Submitted by ICH Facility Survey Administrators

ICH facilities that determine that they are not required to administer the 2024 ICH CAHPS Surveys and those that choose not to administer the surveys must complete and submit the 2024 Facility Non-Participation Form on the website. For more information on this form and how to determine if a facility should submit it, please refer to the email message sent to in-center hemodialysis (ICH) facilities on January 2, 2024 and posted under the Quick Links menu on the ICH CAHPS website’s home page.

To access this form, ICH Facility Survey Administrators should log into the website using their user credentials and choose “Facility Non-Participation Form” under the For Facilities menu.

Vendor Facility Closing Attestation Form – Submitted by Approved Survey Vendors

Survey vendors must notify the Coordination Team of any authorized ICH facilities who have closed or will be closing before the 2024 Spring Survey data collection period by completing and submitting the online Vendor Facility Closing Attestation Form.

Vendors can access the Vendor Facility Closing Attestation Form by logging into the website and choosing “Vendor Facility Closing Attestation” form, which is under the For Vendors tab at the top of the website’s home page. Once a Vendor Facility Closing Attestation Form is submitted by a survey vendor, an email will be sent to both the currently authorized vendor and the facility’s Survey Administrator to notify the facility that the vendor has submitted the form on the facility’s behalf. If a facility or vendor receives this email and feels that the form has been submitted in error, they should contact the Coordination Team immediately.

If a vendor learns that a facility has closed or will be closing after this deadline and will not participate in the 2024 Spring Survey, both the vendor and the facility should contact the Coordination Team immediately for guidance on next steps.

Please contact the ICH CAHPS Coordination Team at 1-866-245-8083 or via email at ichcahps@rti.org if you have any questions or need more information about the Facility Non-Participation Form or the Vendor Facility Closing Attestation Form.