Tentative Data Collection Schedule for the 2021 ICH CAHPS Spring Survey
folder_openOther Announcementscalendar_todayPosted November 10, 2020
The tentative data collection schedule and the dates for some key activities related to the 2021 In-Center Hemodialysis CAHPS (ICH CAHPS) Spring Survey are shown below. Please note that these dates are subject to change. Should a schedule change occur, an announcement will be posted.
| Activity |
Date |
| 2021 ICH CAHPS Survey Vendor Update Training Session |
2/10/2021 |
| 2021 Introduction to the ICH CAHPS Survey Webinar Training1 |
2/22/2021-2/26/2021 |
| Submit New Facility-Specific Questions to CMS |
2/5/2021 |
| Deadline for Authorizing a Vendor for 2021 Spring Survey2 |
2/28/2021 |
| Deadline for Submitting a 2021 Facility Non-Participation Form3 |
2/28/2021 |
| Deadline (for vendors) to Review Vendor Authorization Report and Notify the Coordination Team of any Authorization Issues |
3/3/2021 |
| Deadline for Submitting the Updated Quality Assurance Plan |
5/31/2021 |
| |
|
| Sampling Window |
10/1/2020-12/31/2020 |
| Sample Files Uploaded on ICH CAHPS Website |
3/26/2021 |
| Vendors Attest to Receipt of Sample File |
3/30/2021 |
| Mail Prenotification Letter |
4/16/2021 |
| Mail 1st Questionnaire (mail only and mixed mode)/Begin Telephone data collection (phone only mode) |
4/30/2021 |
| Mail 2nd Questionnaire (mail only)/Begin phone follow-up (mixed mode) |
5/28/2021 |
| Data Collection Ends |
7/9/2021 |
| Vendors Clean/Process Final Data and Construct XML File |
7/9/2021-7/27/2021 |
| Deadline for Submitting XML Data File to ICH Data Center |
7/28/2021 |
1 Starting in 2021, the Introduction to the ICH CAHPS Survey Training will be offered in a self-paced format.
2 Only ICH facilities that will be switching to a different survey vendor and those that will be participating in the ICH CAHPS Survey for the first time will need to complete the online vendor authorization form.
3 The Facility Non-Participation Form is an annual form that is valid only for the year in which it was submitted. ICH facilities that submitted the Facility Non-Participation Form in CY2020 must submit the 2021 Facility Non-Participation Form if they do not plan to administer the 2021 ICH CAHPS Spring and Fall Surveys.
Please contact the Coordination Team via e-mail at ichcahps@rti.org or call 1-866-245-8083 if you have any questions or need more information about the 2021 ICH CAHPS Spring Survey.