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By ICHCAHPS on 10/3/2018
A revised XML file layout is now available here on the ICH CAHPS website. Please note that this document reflects the minor text change made to response option 1 of Question 1 in the mail questionnaire and telephone script that will be used starting with the 2018 ICH CAHPS Fall Survey.  The changes made to the XML file layout were minor and do not affect how your XML file will be created. Below are the revisions made to the XML file:

In the Patient Response Record section, updated response option 1 (under the Valid Values column) in Q1 () to display as “At home or at a skilled nursing home where I live”, instead of the previous text, “At home”. The examples of SIDs in the Patient Administrative Data Record section were updated to reflect the upcoming survey year. The header date was changed to October 2018. The version number was updated to Version 7.0. Please note that this XML file layout...
By ICHCAHPS on 7/18/2018

The deadline for submitting data files from the 2018 ICH CAHPS Spring Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, July 25, 2018, which is 1 week from today. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

We strongly encourage vendors who have not submitted an XML file for any of their facility clients to begin submitting as soon as possible. Remember that vendors must submit their data files in time to correct and re-submit any files that do not pass the overnight validation checks.

Please feel free to contact the ICH CAHPS Coordination Team via email or through the toll-free number if you have any questions or need help with data submissions.

By ICHCAHPS on 7/11/2018

As a reminder, data collection for the 2018 ICH CAHPS Spring Survey ends this Friday, July 13, 2018. The deadline for submitting data files from the 2018 ICH CAHPS Spring Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, July 25, 2018, which is only 2 weeks away. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

We strongly encourage vendors to begin submitting XML files as soon as possible following the end of data collection. Remember that vendors should submit their data files in time for them to correct and re-submit any files that do not pass the overnight validation checks.

Please feel free to contact the ICH CAHPS Coordination Team via email or through the toll-free number if you have any questions or need help with data submissions.

By ICHCAHPS on 7/5/2018
As a reminder, data collection for the 2018 ICH CAHPS Spring Survey ends on Friday, July 13, 2018. The deadline for submitting data files from the 2018 ICH CAHPS Spring Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, July 25, 2018, which is only 3 weeks away. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

As XML files are uploaded to the ICH CAHPS Data Center a series of validation checks are made, one of which is a check to ensure that a patient-level record is included on the XML file for every case that was sampled for a CCN. Please note the following.

If the number of cases you include on an XML file does not match the number sampled, an error or warning message will appear on your data submission report. If the error message appears for one or more of your CCNs, please make sure that you have entered information about each sampled case on the XML file. Also be reminded that survey vendors:

...
By ICHCAHPS on 1/24/2018

The deadline for submitting data files from the 2017 ICH CAHPS Fall Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, January 31, 2017, which is 1 week from today. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

We strongly encourage vendors who have not submitted an XML file for any of their facility clients to begin submitting as soon as possible. Remember that vendors must submit their data files in time to correct and re-submit any files that do not pass the overnight validation checks.

Please feel free to contact the ICH CAHPS Coordination Team via email or through the toll-free number if you have any questions or need help with data submissions.

By ICHCAHPS on 1/18/2018

As a reminder, data collection for the 2017 ICH CAHPS Fall Survey ends today, Wednesday, January 17, 2018. The deadline for submitting data files from the 2017 ICH CAHPS Fall Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, January 31, 2018, which is only 2 weeks away. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

We strongly encourage vendors to begin submitting XML files as soon as possible following the end of data collection. Remember that vendors should submit their data files in time for them to correct and re-submit any files that do not pass the overnight validation checks.

Please feel free to contact the ICH CAHPS Coordination Team via email or through the toll-free number if you have any questions or need help with data submissions.

By ICHCAHPS on 7/20/2017
The deadline for submitting data files from the 2017 ICH CAHPS Spring Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, July 26, 2017, which is 1 week from today. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

We strongly encourage vendors to begin submitting XML files as soon as possible following the end of data collection. Remember that vendors should submit their data files in time for them to correct and re-submit any files that do not pass the overnight validation checks.

Please note the following reminders: As XML files are uploaded to the ICH CAHPS Data Center a series of validation checks are made, one of which is a check to ensure that a patient-level record is included on the XML file for every case that was sampled for a CCN. Please note the following.

If the number of cases you include on an XML file does not match the number sampled, an error or warning message will appear on your data submission report....
By ICHCAHPS on 7/12/2017
As a reminder, data collection for the 2017 ICH CAHPS Spring Survey ends this Friday, July 14, 2017. The deadline for submitting data files from the 2017 ICH CAHPS Spring Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, July 26, 2017, which is only 2 weeks away. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

We strongly encourage vendors to begin submitting XML files as soon as possible following the end of data collection. Remember that vendors should submit their data files in time for them to correct and re-submit any files that do not pass the overnight validation checks.

Please note the following reminders: As XML files are uploaded to the ICH CAHPS Data Center a series of validation checks are made, one of which is a check to ensure that a patient-level record is included on the XML file for every case that was sampled for a CCN. Please note the following.

If the number of cases you include...
By ICHCAHPS on 7/5/2017
As a reminder, data collection for the 2017 ICH CAHPS Spring Survey ends on Friday, July 14, 2017. The deadline for submitting data files from the 2017 ICH CAHPS Spring Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, July 26, 2017, which is only 3 weeks away. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

As XML files are uploaded to the ICH CAHPS Data Center a series of validation checks are made, one of which is a check to ensure that a patient-level record is included on the XML file for every case that was sampled for a CCN. Please note the following.

If the number of cases you include on an XML file does not match the number sampled, an error or warning message will appear on your data submission report. If the error message appears for one or more of your CCNs, please make sure that you have entered information about each sampled case on the XML file. Also be reminded that survey vendors:...
By ICHCAHPS on 1/18/2017

The deadline for submitting data files from the 2016 ICH CAHPS Fall Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, January 25, 2017, which is 1 week from today. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

We strongly encourage vendors who have not submitted an XML file for any of their facility clients to begin submitting as soon as possible. Remember that vendors must submit their data files in time to correct and re-submit any files that do not pass the overnight validation checks.

Please feel free to contact the ICH CAHPS Coordination Team via email or through the toll-free number if you have any questions or need help with data submissions.

By ICHCAHPS on 1/11/2017

As a reminder, data collection for the 2016 ICH CAHPS Fall Survey ends this Friday, January 13, 2017. The deadline for submitting data files from the 2016 ICH CAHPS Fall Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, January 25, 2017, which is only 2 weeks away. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

We strongly encourage vendors to begin submitting XML files as soon as possible following the end of data collection. Remember that vendors should submit their data files in time for them to correct and re-submit any files that do not pass the overnight validation checks.

Please feel free to contact the ICH CAHPS Coordination Team via email or through the toll-free number if you have any questions or need help with data submissions.

By ICHCAHPS on 1/4/2017
As a reminder, data collection for the 2016 ICH CAHPS Fall Survey ends on Friday, January 13, 2017. The deadline for submitting data files from the 2016 ICH CAHPS Fall Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, January 25, 2017, which is only 3 weeks away. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

As XML files are uploaded to the ICH CAHPS Data Center a series of validation checks are made, one of which is a check to ensure that a patient-level record is included on the XML file for every case that was sampled for a CCN. Please note the following.

If the number of cases you include on an XML file does not match the number sampled, an error or warning message will appear on your data submission report. If the error message appears for one or more of your CCNs, please make sure that you have entered information about each sampled case on the XML file. Also be reminded that survey...
By ICHCAHPS on 9/27/2016
The ICH CAHPS Coordination Team will be uploading sample files for the 2016 ICH CAHPS Fall Survey before 5:00 PM Eastern Time on Friday, September 30, 2016. As we approach a new data collection period, it is a good time to remind ICH CAHPS ICH CAHPS Survey vendors of the importance of implementing quality control measures on all aspects of the survey. This includes quality control measures described in the ICH CAHPS Survey Administration and Specifications Manual, Version 4.0, as well as measures the Coordination Team discussed with vendors during the site visits and telephone conferences.    The following is a list of some of the data quality issues that the Coordination Team detected in data submitted to the ICH CAHPS Data Center, and some of those detected during site visits to survey vendors during the 2016 Spring Survey. We hope that each survey vendor will apply appropriate quality control measures to detect and avoid these errors and data problems in upcoming survey periods.

 

Data Quality Reminders...
By ICHCAHPS on 7/20/2016

The deadline for submitting data files from the 2016 ICH CAHPS Spring Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, July 27, 2016, which is 1 week from today. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

We strongly encourage vendors who have not submitted an XML file for any of their facility clients to begin submitting as soon as possible. Remember that vendors must submit their data files in time to correct and re-submit any files that do not pass the overnight validation checks.

Please feel free to contact the ICH CAHPS Coordination Team via email or through the toll-free number if you have any questions or need help with data submissions.

By ICHCAHPS on 7/15/2016

Data collection for the 2015 ICH CAHPS Spring Survey ends today, July 15, 2016. The deadline for submitting data files from the 2016 ICH CAHPS Spring Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, July 27, 2016, which is less than 2 weeks away. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time. Remember that vendors should submit their data files in time for them to correct and re-submit any files that do not pass the overnight validation checks.

Please feel free to contact the ICH CAHPS Coordination Team via email or through the toll-free number if you have any questions or need help with data submissions.

By ICHCAHPS on 7/15/2016
Over the past few months, the ICH CAHPS Coordination Team conducted site visits with some of the ICH CAHPS Survey vendors. Overall, the site visits went well; however, we identified some issues in the 2016 ICH CAHPS Spring Survey operations and in the data submitted for the 2015 Fall Survey.

A list of the most common issues observed during the site visits is provided below. Please review the information below and make sure that your organization is applying the required protocols described in the ICH CAHPS Survey Administration and Specifications Manual, Version 4.0 to all aspects of the survey, including data collection, data processing, and construction of the XML files in the current and subsequent survey periods.

As a reminder, the XML files containing data from the 2016 Spring Survey must be submitted to the ICH CAHPS Data Center by 11:59 PM on July 27, 2016. Please contact the ICH CAHPS Coordination Team via email at ichcahps@rti.org or call (866) 245-8083...
By ICHCAHPS on 7/6/2016
As a reminder, data collection for the 2016 ICH CAHPS Spring Survey ends on Friday, July 15, 2016. The deadline for submitting data files from the 2016 ICH CAHPS Spring Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, July 27, 2016, which is only 3 weeks away. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

As XML files are uploaded to the ICH CAHPS Data Center a series of validation checks are made, one of which is a check to ensure that a patient-level record is included on the XML file for every case that was sampled for a CCN. Please note the following.

If the number of cases you include on an XML file does not match the number sampled, an error or warning message will appear on your data submission report. If the error message appears for one or more of your CCNs, please make sure that you have entered information about each sampled case on the XML file. Also be reminded that survey vendors:

...
By ICHCAHPS on 1/21/2016

A revised XML file layout for the 2016 ICH CAHPS Surveys is now available here on the ICH CAHPS website. Please note that all changes made to the XML were minor and do not affect how your XML file will be created. The following minor changes were made to the XML file:

  • The following sentence was removed from the “Sample ID No.” row: This administration element also occurs in the previous header.
  • The examples of SIDs were updated to reflect the actual format of SIDs (with year and period included).
  • The date was changed to February 2016.
  • The version number was updated to Version 4.0.

Please note that this XML file layout replaces the version used during the 2015 Surveys. Please contact the ICH CAHPS Coordination Team via email at ichcahps@rti.org or call toll-free at 1-866-245-8083 if you have any questions.

By ICHCAHPS on 1/21/2016

The deadline for submitting data files from the 2015 ICH CAHPS Fall Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, January 27, 2016, which less than 1 week from today. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

We strongly encourage vendors who have not submitted an XML file for any of their facility clients to begin submitting as soon as possible. Remember that vendors must submit their data files in time to correct and re-submit any files that do not pass the overnight validation checks.

Please feel free to contact the ICH CAHPS Coordination Team via email or through the toll-free number if you have any questions or need help with data submissions.

By ICHCAHPS on 1/13/2016

The deadline for submitting data files from the 2015 ICH CAHPS Fall Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, January 27, 2016, which is only 2 weeks away. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

We strongly encourage those vendors who have not submitted an XML file for any of their facility clients to begin submitting as soon as possible. Remember that vendors should submit their data files in time for them to correct and re-submit any files that do not pass the overnight validation checks.

Please feel free to contact the ICH CAHPS Coordination Team via email at ichcahps@rti.org or through the toll-free number if you have any questions or need help with data submissions.

By ICHCAHPS on 1/5/2016
As a reminder, data collection for the 2015 ICH CAHPS Fall Survey ends on Monday, January 11, 2016. The deadline for submitting data files from the 2015 ICH CAHPS Fall Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, January 27, 2016, which is only 3 weeks away. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

As XML files are uploaded to the ICH CAHPS Data Center a series of validation checks are made, one of which is a check to ensure that a patient-level record is included on the XML file for every case that was sampled for a CCN. Please note the following.

If the number of cases you include on an XML file does not match the number sampled, an error or warning message will appear on your data submission report. If the error message appears for one or more of your CCNs, please make sure that you have entered information about each sampled case on the XML file. Also be reminded that survey vendors:

...
By ICHCAHPS on 7/29/2015

The deadline for submitting data files from the 2015 ICH CAHPS Spring Survey is only ONE week from today. The Centers for Medicare & Medicaid Services (CMS) will not accept any ICH CAHPS Survey data files after the deadline at 11:59 PM Eastern Time on August 5, 2015.

We strongly encourage those vendors who have not submitted an XML file for any of their facility clients to begin submitting as soon as possible. Remember that vendors should submit their data files in time for them to correct and re-submit any files that do not pass the overnight validation checks.

Please feel free to contact the ICH CAHPS Coordination Team via email or through the toll-free number if you have any questions or need help with data submissions.

By ICHCAHPS on 7/22/2015
The deadline for submitting data files from the 2015 ICH CAHPS Spring Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, August 5, 2015, which is only 2 weeks away. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

Note that as XML files are uploaded to the ICH CAHPS Data Center a series of validation checks are made, one of which is a check to ensure that a patient-level record is included on the XML file for every case that was sampled for the CCN.

For the 2015 Spring Survey, this validation check will compare the number of cases included in sample files that you downloaded in March 2015 minus the cases that were affected by the sampling issue. The number of sampled cases for the 2015 Spring Survey will include any additional cases that survey vendors were asked in May 2015 to refield as a result of the sampling issue. If the number of cases you include on an XML file does not match the number sampled, an...
By ICHCAHPS on 7/15/2015
Please note that data collection for the 2015 ICH CAHPS Spring Survey ended yesterday, July 14, 2015. The deadline for submitting data files from the 2015 Spring Survey is at 11:59 PM on Wednesday, August 5, 2015. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

Remember that ICH CAHPS Survey data files will undergo validations at two points in time; during transmission and within two hours after they are submitted. We strongly encourage all survey vendors to submit their files as early as possible so that they will have adequate time to correct any problems identified and re-submit the files before the deadline. Survey vendors can submit a file for a CCN as many times as needed; however, keep in mind that each time a file for a CCN is re-submitted, it overwrites the file that was submitted previously.

Important Points to Remember:

You must submit an XML data file for each CCN for which the Coordination Team...
By ICHCAHPS on 6/30/2015
This is a reminder that the data collection period for the 2015 ICH CAHPS Spring Survey was extended by two weeks and now ends on July 14, 2015. ICH CAHPS Survey vendors must not include data from any completed surveys received after that date on the XML files that they submit to the ICH CAHPS Data Center.

Also please be reminded that the data submission deadline has been extended to 11:59 PM Eastern Time (ET) on Wednesday, August 5, 2015. The data submission deadline was extended to allow survey vendors more time to finish processing survey data and to prepare their XML data files.

Although the data submission deadline has been extended by one week, we strongly recommend that all vendors begin submitting their data files as soon as possible after the data collection period ends. Make sure that you submit your files well in advance of the deadline so that you will have adequate time to correct any data issues and re-submit the file before the deadline.

Please contact the ICH CAHPS Coordination...
By ICHCAHPS on 6/10/2015
Due to extending the data collection end date to July 14, 2015, the data submission deadline for the 2015 ICH CAHPS Spring Survey has been extended to 11:59 PM Eastern Time (ET) on Wednesday, August 5, 2015. The data submission deadline was extended to allow survey vendors more time finish processing survey data and to prepare their XML data files. Key dates for the remainder of the 2015 Spring Survey are listed in the table below.

 

Activity Date FOR VENDORS WITH ADDITIONAL CASES RECEIVED IN MAY: Mail second questionnaire package to mail-only sample patients who do not respond to the first questionnaire mailing/Begin phone follow-up for mixed-mode nonrespondents. June 24, 2015 End data collection for all sample cases July 14, 2015 Data submission deadline 11:59 PM ET on August 5, 2015

Although...
By ICHCAHPS on 3/4/2015

A revised XML file layout is now available here on the ICH CAHPS website. This document reflects the changes made in the questionnaire and telephone script that will be used in the 2015 ICH CAHPS Spring Survey, including the deletion of the gender and age questions and the change to the wording of the question about language spoken in the home.

Please note that this XML file layout replaces the version used during the 2014 Fall Survey and also the 2015 Spring Survey version that was originally uploaded in early February and removed from the website shortly thereafter. Please contact the ICH CAHPS Coordination Team via email at ichcahps@rti.org or call toll-free at 1-866-245-8083 if you have any questions.

By ICHCAHPS on 2/5/2015

The XML file layout for the 2015 ICH CAHPS Spring Survey that was posted on the ICH CAHPS website on February 4, 2015 has been removed from the website so that it can be revised. Please note that the XML file layout included in Appendix L in the ICH CAHPS Survey Administration and Specifications Manual, Version 3.0 posted on February 3, 2015 is not current. We will post a revised version of the XML file layout on the website within the next two weeks and will alert vendors when it is ready.

Please contact the ICH CAHPS Coordination Team via email at ichcahps@rti.org or call toll-free at 1-866-245-8083 if you have any questions.

By ICHCAHPS on 2/4/2015

A revised XML file layout is now available here on the ICH CAHPS website. This document has been updated to reflect the changes made in the questionnaire and telephone script that will be used in the 2015 ICH CAHPS Spring Survey, including the deletion of the gender and age questions and the change to the wording of the question about language spoken in the home.

Please note that this XML file layout replaces the version used during the 2014 Fall Survey. Please contact the ICH CAHPS Coordination Team via email at ichcahps@rti.org or call toll-free at 1-866-245-8083 if you have any questions.

By ICHCAHPS on 1/20/2015

The deadline for submitting data files from the CY2014 ICH CAHPS Survey is only ONE week from today. The Centers for Medicare & Medicaid Services (CMS) will not accept any ICH CAHPS Survey data files after the deadline at 11:59 PM Eastern Time on January 28, 2015.

We strongly encourage those vendors who have not submitted an XML file for any of their facility clients to begin submitting as soon as possible. Remember that vendors should submit their data files in time for them to correct and re-submit any files that do not pass the overnight validation checks.

Please feel free to contact the ICH CAHPS Coordination Team via email or through the toll-free number if you have any questions or need help with data submissions.

By ICHCAHPS on 1/13/2015
The deadline for submitting data files from the CY2014 ICH CAHPS Survey to the Data Center is at 11:59 PM Eastern Time on Wednesday, January 28, 2015, which is only 2 weeks away. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

Remember that ICH CAHPS Survey data files will undergo validations at two points in time – during transmission and within an hour after they are submitted. We strongly encourage all survey vendors to submit their files as early as possible so that they will have adequate time to correct any problems identified and re-submit the files before the deadline. Survey vendors can submit a file for a CCN as many times as needed; however, keep in mind that each time a file for a CCN is re-submitted, it overwrites the file that was submitted previously.

Please feel free to contact the ICH CAHPS Coordination Team via email or through the toll-free number if you have any questions or need help with data submissions.

...
By ICHCAHPS on 1/7/2015
The practice period for submitting ICH CAHPS test files ended on Monday, January 5, 2015. ICH CAHPS Survey vendors can now begin submitting “real” ICH CAHPS Survey data files to the ICH CAHPS Data Center.

The deadline for submitting data files from the CY2014 ICH CAHPS Survey is at 11:59 PM on Wednesday, January 28, 2015. The Centers for Medicare & Medicaid Services (CMS) will not accept any data files after that date and time.

Remember that ICH CAHPS Survey data files will undergo validations at two points in time; during transmission and within an hour after they are submitted. We strongly encourage all survey vendors to submit their files as early as possible so that they will have adequate time to correct any problems identified and re-submit the files before the deadline. Survey vendors can submit a file for a CCN as many times as needed; however, keep in mind that each time a file for a CCN is re-submitted, it overwrites the file that was submitted previously.

Important Points to Remember:...
By ICHCAHPS on 1/5/2015
The Coordination Team has revised the schedule for the 2015 In-Center Hemodialysis CAHPS (ICH CAHPS) Spring Survey to allow more time for vendors to receive undeliverable prenotification letters prior to the first mailing. The revised data collection schedule for the 2015 Spring Survey is shown below.

Activity Date Introduction to the ICH CAHPS Survey Webinar Training 11:00-5:30 PM ET, 2/11/2015 ICH CAHPS Survey Vendor Update Training Session 1:30-4 PM ET, 2/12/2015 Deadline for Authorizing a Vendor for Spring Survey1 11:59 PM, ET, 2/15/2015 Submit New Facility-Specific Questions for Approval 5:00 PM, ET, 1/16/2015 Deadline for Registering for the Introduction and the Vendor Update Training Webinar Sessions 5:00 PM ET, 2/5/2015...
By ICHCAHPS on 12/19/2014
The Coordination Team has corrected an issue with the XML Schema File (XSD) that was posted on the ICH CAHPS website last week for vendors to use during the data submission practice period. The last response category for Q62b for telephone cases now has “NOT APPLICABLE…X” as an option. Survey vendors should download and use the revised XML Scheme File. The XML File Layout has also been revised to reflect the same change.

As a reminder, the data submission practice period is from now through January 5, 2015. ALL test XML files uploaded during this practice period will be removed from the ICH CAHPS Data Center on January 6, 2015. Vendors will receive a notification from the Coordination Team that the practice period has ended and that all test data files been removed from the Data Center. Survey vendors can begin submitting “real” ICH CAHPS XML data files on January 7, 2015.

Please contact the ICH Coordination Team via e-mail at ichcahps@rti.org or call 1-866-245-8083...
By ICHCAHPS on 12/10/2014
The Coordination Team is conducting a data submission practice period to allow ICH CAHPS Survey vendors an opportunity to test the XML programs and files that they develop. Vendors are encouraged to create test XML files and use the downloadable validation tool to ensure proper formatting of their files. Once this has been done, vendors are encouraged to perform test uploads to the ICH CAHPS Data Center.

In order to correctly test XML data files, survey vendors must:

use CCNs for facilities that have authorized you to submit data on their behalf; and use actual SIDs that are included in the Sample File you downloaded for this survey period. Made up or dummy SIDs will not allow your test file to pass the data submission validation checks. The data submission practice period is open from December 10, 2014 through January 5, 2015. ALL test XML files uploaded during this practice period will be removed from the ICH CAHPS Data Center on January 5, 2015. Vendors will receive a notification...
By ICHCAHPS on 11/7/2014
This is a reminder of upcoming activities and deadlines on the 2014 ICH CAHPS Fall Survey.

Activity 2014 Fall Survey Sampling window April 1–June 30, 2014 Samples provided to ICH CAHPS Survey Vendors October 6, 2014 Vendors attest to receipt of sample file 11:59 PM ET, October 8, 2014 Mail prenotification letter October 17, 2014 Date collection begins (mail 1st questionnaire for mail only and mixed-mode/begin telephone calls for phone only mode) October 24, 2014 Mail 2nd questionnaire to nonrespondents (mail-only mode)/begin telephone follow-up with nonrespondents (mixed-mode surveys) November 21, 2014 End Data Collection Activities for all Modes...
By ICHCAHPS on 10/7/2014
The Coordination Team has selected the samples for the 2014 ICH CAHPS Survey using an updated CROWNWeb data file. The sample files were distributed on October 6, 2014 to all ICH CAHPS Survey vendors that have been authorized to administer the survey on the behalf of one or more in-center hemodialysis facilities. ICH CAHPS Survey vendors will administer the 2014 ICH CAHPS Survey according to the schedule shown below.

Activity 2014 Fall Survey Sampling window (months in which sample patients received ICH care at their ICH facility) April 1 – June 30, 2014 Samples provided to ICH CAHPS Survey Vendors October 6, 2014 Vendors attest to receipt of sample file 11:59 PM Eastern Time, October 8, 2014 Mail prenotification letter to sample patients October 17, 2014 ...
By ICHCAHPS on 9/15/2014
***REPLACEMENT Sample Files for the CY2014 ICH CAHPS Survey Ready for Download***

Replacement sample files for the 2014 ICH CAHPS Survey are now available on the ICH CAHPS website for download by survey vendors who have been authorized by one or more in-center hemodialysis (ICH) facilities to submit ICH CAHPS Survey data on their behalf.

ICH CAHPS Survey vendors will have until 11:59 PM Eastern Time (ET) on Wednesday, September 17, 2014 to attest that they have taken ownership of and have downloaded their replacement sample file.

To download and open the replacement sample file:

Login to the ICH CAHPS website using your user credentials. Under the “Data Submission” tab, click the Sample File Download option. Read the attestation statement and agree to it by clicking the box that appears to the left of “I agree.” Click on the link to the sample file to download it. Once the file is downloaded and saved on your computer system, use the password that was sent...
By ICHCAHPS on 9/4/2014
Sample files for the 2014 ICH CAHPS Survey are now available on the ICH CAHPS website for download by survey vendors who have been authorized by one or more in-center hemodialysis (ICH) facilities to submit ICH CAHPS Survey data on their behalf.

ICH CAHPS Survey vendors will have until 11:59 PM Eastern Time (ET) on Tuesday, September 9, 2014 to attest that they have taken ownership of and have downloaded their sample file.

To download and open the sample file:

Login to the ICH CAHPS website using your user credentials. Under the “Data Submission” tab, click the Sample File Download option. Read the attestation statement and agree to it by clicking the box that appears to the left of “I agree.” Click on the link to the sample file to download it. Once the file is downloaded and saved on your computer system, use the password that was sent by email to your ICH CAHPS Survey Administrator to open and decrypt the file. Please carefully review your sample file to verify...
By ICHCAHPS on 9/2/2014

The XML Schema Validation Tool is now available, which allows survey vendors to "pretest" their XML files to determine if they will pass many of the validation steps, before actually uploading the file to the Data Center. This is available under the Data Submission tab on the Data Submission Resources page.

By ICHCAHPS on 8/29/2014
The facility-specific samples for the CY2014 ICH CAHPS Survey will be available next week. Please note the following:

The sample file for each survey vendor who has been authorized by one or more facility clients will be available on the ICH CAHPS website after 1:00 PM Eastern Time (ET) on Friday, September 5, 2014. Each sample file will be encrypted and will require a unique sample file password to decrypt the file. The Coordination Team will send an email message containing the sample file password to each survey vendor on Friday, September 5, 2014. Vendors will have until 11:59 PM ET on Tuesday, September 9, 2014 to download and attest that they have taken ownership of their sample file. The deadline for submitting survey data for the CY2014 ICH CAHPS Survey to the Data Center is still 11:59 PM ET on January 28, 2015. The data collection schedule for the CY2014 ICH CAHPS Survey has been revised as shown in the table below. Please note that this schedule supersedes the data...
By ICHCAHPS on 8/7/2014

A revised XML File Layout is now available on the ICH CAHPS website. This document has been updated to indicate that Q62a and Q62b (race follow-up questions) in the telephone script should only allow a single answer.  The corresponding Schema file (XSD) has also been posted.

Please note that this XML file layout replaces the version found in Appendix L of the ICH CAHPS Administration and Specifications Manual, Version 2.0. Please contact the ICH CAHPS Coordination Team via email at ichcahps@rti.org or call toll-free at 1-866-245-8083 if you have any questions.

By ICHCAHPS on 5/28/2014

A revised XML file layout is now available here on the ICH CAHPS website. This document has been updated based on the recent changes to the ICH CAHPS mail questionnaire and telephone script. In addition, the value used for “Not Applicable” has been changed to an “X” instead of an “8.”

Please note that this XML file layout replaces the version found in Appendix L of the ICH CAHPS Administration and Specifications Manual, Version 1.0. Please contact the ICH CAHPS Coordination Team via email at ichcahps@rti.org or call toll-free at 1-866-245-8083 if you have any questions.