Menu

Archive

Archive
<December 2018>
SunMonTueWedThuFriSat
2526272829301
2345678
9101112131415
16171819202122
23242526272829
303112345
Monthly
Go

Search

Announcements

By ICHCAHPS on 8/30/2018
This is a reminder that all in-center hemodialysis (ICH) facilities that are switching to a different ICH CAHPS Survey vendor to administer the 2018 ICH CAHPS Fall Survey must change their vendor authorization on the ICH CAHPS website by 5:00 PM Eastern Time TOMORROW, August 31, 2018.

Please note that ICH facilities must update the online vendor authorization only if the following applies.

Your facility is participating in the ICH CAHPS Survey for the first time during the 2018 Fall Survey; OR Your facility is switching to a different survey vendor to administer the 2018 ICH CAHPS Fall Survey; OR Your facility entered the 2018 Spring Survey as the last survey period for which the vendor would administer the survey when you originally submitted the authorization form. If your organization will continue to use the same ICH CAHPS Survey vendor that was used to administer the 2018 ICH CAHPS Spring Survey, you do not need to update the online vendor authorization form.

If any...
By ICHCAHPS on 8/24/2018
This is a reminder to all in-center hemodialysis (ICH) facilities that the deadline for changing your vendor authorization on the ICH CAHPS Web site is 5:00 PM Eastern Time on August 31, 2018. Please note you must update the online vendor authorization only if the following applies.

Your facility is participating in the ICH CAHPS Survey for the first time during the 2018 Fall Survey; OR Your facility is switching to a different survey vendor to administer the 2018 ICH CAHPS Fall Survey; OR Your facility entered the 2018 Spring Survey as the last survey period for which the vendor would administer the survey when you originally submitted the authorization form. If your organization will continue to use the same ICH CAHPS Survey vendor that was used to administer the 2018 ICH CAHPS Spring Survey, you do not need to update the online vendor authorization form.

If any of the above statements apply to your facility, you must update the online vendor authorization form for the 2018 ICH...
By ICHCAHPS on 8/1/2018
All in-center hemodialysis (ICH) facilities that are switching to a different ICH CAHPS Survey vendor to administer the 2018 ICH CAHPS Fall Survey must change their vendor authorization on the ICH CAHPS website by 5:00 PM Eastern Time on August 31, 2018. Please note that you must update the online vendor authorization only if the following applies.

Your facility is participating in the ICH CAHPS Survey for the first time during the 2018 Fall Survey; OR Your facility is switching to a different survey vendor to administer the 2018 ICH CAHPS Fall Survey; OR Your facility entered the 2018 Spring Survey as the last survey period for which the vendor would administer the survey when you originally submitted the authorization form. If your organization will continue to use the same ICH CAHPS Survey vendor that was used to administer the 2018 ICH CAHPS Spring Survey, you do not need to update the online vendor authorization form.

If any of the above statements apply to your facility, you must update the online vendor authorization form for the 2018 ICH CAHPS Fall Survey on the ICH CAHPS website by the August 31st 2018 deadline. ICH facilities that served 30 or more survey-eligible patients in calendar year 2017 must administer both the 2018 ICH CAHPS Spring and Fall Surveys to be compliant with the Centers for Medicare & Medicaid Services quality reporting requirements. If the online vendor authorization form is not updated by the deadline, a sample will not be provided to a survey vendor, which means the 2018 Fall Survey cannot be administered.

...
By ICHCAHPS on 2/27/2018
This is a reminder that all in-center hemodialysis (ICH) facilities that are switching to a different ICH CAHPS Survey vendor to administer the 2018 ICH CAHPS Spring Survey must change their vendor authorization on the ICH CAHPS website by 5:00 PM Eastern Time TOMORROW, February 28, 2018.

Please note that ICH facilities must update the online vendor authorization only if the following applies.

Your facility is participating in the ICH CAHPS Survey for the first time during the 2018 Spring Survey; OR Your facility is switching to a different survey vendor to administer the 2018 ICH CAHPS Spring Survey; OR Your facility entered the 2017 Fall Survey as the last survey period for which the vendor would administer the survey when you originally submitted the authorization form. If your organization will continue to use the same ICH CAHPS Survey vendor that was used to administer the 2017 ICH CAHPS Fall Survey, you do not need to update the online vendor authorization form.

If...
By ICHCAHPS on 2/19/2018
Please note that the deadline for submitting the 2018 ICH CAHPS Survey Facility Non-Participation Form is 5:00 PM Eastern on February 28, 2018. To access this form, login to the website using your user credentials and choose “Facility Non-Participation Form” under the For Facilities menu.

As noted in an e-mail message sent to in-center hemodialysis (ICH) facilities on January 3, 2018 and posted under the Quick Links menu on the ICH CAHPS Website’s home page, all in-center hemodialysis (ICH) facilities must determine whether they will be required to administer the ICH CAHPS Survey in calendar year (CY) 2018 by counting the number of survey-eligible patients they served in CY2017.

ICH facilities that determine that they are not required to administer the 2018 ICH CAHPS Survey and those that choose not to administer the survey must complete and submit the 2018 ICH CAHPS Facility Non-Participation Form to the ICH CAHPS Coordination Team.

ICH facilities should note that the Facility Non-Participation...
By ICHCAHPS on 1/3/2018
In-center hemodialysis (ICH) facilities that served 30 or more survey-eligible patients in calendar year (CY) 2017 must administer the In-center Hemodialysis CAHPS Survey (ICH CAHPS) Survey in the spring and fall of CY2018 to comply with the Centers for Medicare & Medicaid Services’ quality reporting requirements for the 2020 payment year.

All ICH facilities should read this announcement in its entirety to determine whether they are required to participate in the ICH CAHPS Survey in CY2018 and if so, review the steps that need to be taken.

Determining Whether Participation in the ICH CAHPS Survey in CY2018 is Required

To determine whether your ICH facility (CMS Certification Number or CCN) is required to participate in the ICH CAHPS Survey in CY2018, count the number of survey-eligible patients your facility served in CY2017. Your count must include hemodialysis patients who:

were 18 years old or older as of December 31, 2017; were alive as of December 31, 2017; received...
By ICHCAHPS on 1/3/2018
All in-center hemodialysis (ICH) facilities that are switching to a different ICH CAHPS Survey vendor to administer the 2018 ICH CAHPS Spring Survey must change their vendor authorization on the ICH CAHPS website by 5:00 PM Eastern Time on February 28, 2018. Please note you must update the online vendor authorization only if the following applies.

Your facility is participating in the ICH CAHPS Survey for the first time during the 2018 Spring Survey; OR Your facility is switching to a different survey vendor to administer the 2018 ICH CAHPS Spring Survey; OR Your facility entered the 2017 Fall Survey as the last survey period for which the vendor would administer the survey when you originally submitted the authorization form. If your organization will continue to use the same ICH CAHPS Survey vendor that was used to administer the 2017 ICH CAHPS Fall Survey, you do not need to update the online vendor authorization form.

If any of the above statements apply to your facility, you must update the online vendor authorization form for the 2018 ICH CAHPS Spring Survey on the ICH CAHPS website by the February 28, 2018 deadline. ICH facilities that served 30 or more survey-eligible patients in calendar year 2017 must administer both the 2018 ICH CAHPS Spring and Fall Surveys to be compliant with the Centers for Medicare & Medicaid Services quality reporting requirements. If the online vendor authorization form is not updated by the deadline, a sample will not be provided to a survey vendor, which means the 2018 Spring Survey cannot be administered.

...
By ICHCAHPS on 1/3/2018
Please note that the 2018 ICH CAHPS Survey Facility Non-Participation Form is now available on the ICH CAHPS website. To access this form, login to the website using your user credentials and choose “Facility Non-Participation Form” under the For Facilities menu.

As noted in an e-mail message sent to in-center hemodialysis (ICH) facilities on January 3, 2018 and posted under the Quick Links menu on the ICH CAHPS Website’s home page, all in-center hemodialysis (ICH) facilities must determine whether they will be required to administer the ICH CAHPS Survey in calendar year (CY) 2018 by counting the number of survey-eligible patients they served in CY2017.

ICH facilities that determine that they are not required to administer the 2018 ICH CAHPS Survey and those that choose not to administer the survey must complete and submit the 2018 ICH CAHPS Facility Non-Participation Form to the ICH CAHPS Coordination Team.

ICH facilities should note that the Facility Non-Participation Form is an annual form...
By ICHCAHPS on 7/28/2017
All in-center hemodialysis (ICH) facilities that are switching to a different ICH CAHPS Survey vendor to administer the 2017 ICH CAHPS Fall Survey must change their vendor authorization on the ICH CAHPS website by 5:00 PM Eastern Time on August 31, 2017. Please note you must update the online vendor authorization only if the following applies.

Your facility is participating in the ICH CAHPS Survey for the first time during the 2017 Fall Survey; OR Your facility is switching to a different survey vendor to administer the 2017 ICH CAHPS Fall Survey; OR Your facility entered the 2017 Spring Survey as the last survey period for which the vendor would administer the survey when you originally submitted the authorization form. If your organization will continue to use the same ICH CAHPS Survey vendor that was used to administer the 2017 ICH CAHPS Spring Survey, you do not need to update the online vendor authorization form.

If any of the above statements apply to your facility, you must...
By ICHCAHPS on 2/28/2017
This is a reminder that all in-center hemodialysis (ICH) facilities that are switching to a different ICH CAHPS Survey vendor to administer the 2017 ICH CAHPS Spring Survey must change their vendor authorization on the ICH CAHPS website by 5:00 PM Eastern Time TODAY, February 28, 2017.

Please note that ICH facilities must update the online vendor authorization only if the following applies.

Your facility is participating in the ICH CAHPS Survey for the first time during the 2017 Spring Survey; OR Your facility is switching to a different survey vendor to administer the 2017 ICH CAHPS Spring Survey; OR Your facility entered the 2016 Fall Survey as the last survey period for which the vendor would administer the survey when you originally submitted the authorization form. If your organization will continue to use the same ICH CAHPS Survey vendor that was used to administer the 2016 ICH CAHPS Fall Survey, you do not need to update the online vendor authorization...
By ICHCAHPS on 1/5/2017
All in-center hemodialysis (ICH) facilities that are switching to a different ICH CAHPS Survey vendor to administer the 2017 ICH CAHPS Spring Survey must change their vendor authorization on the ICH CAHPS website by 5:00 PM Eastern Time on February 28, 2017. Please note you must update the online vendor authorization only if the following applies.

Your facility is participating in the ICH CAHPS Survey for the first time during the 2017 Spring Survey; OR Your facility is switching to a different survey vendor to administer the 2017 ICH CAHPS Spring Survey; OR Your facility entered the 2016 Fall Survey as the last survey period for which the vendor would administer the survey when you originally submitted the authorization form. If your organization will continue to use the same ICH CAHPS Survey vendor that was used to administer the 2016 ICH CAHPS Fall Survey, you do not need to update the online vendor authorization form.

If any of the above statements apply to your facility, you must update the online vendor authorization form for the 2017 ICH CAHPS Spring Survey on the ICH CAHPS website by the February 28, 2017 deadline. ICH facilities that served 30 or more survey-eligible patients in calendar year 2016 must administer both the 2017 ICH CAHPS Spring and Fall Surveys to be compliant with the Centers for Medicare & Medicaid Services quality reporting requirements. If the online vendor authorization form is not updated by the deadline, a sample will not be provided to a survey vendor, which means the 2017 Spring Survey cannot be administered....
By ICHCAHPS on 1/4/2017
In-center hemodialysis (ICH) facilities that served 30 or more survey-eligible patients in calendar year (CY) 2016 must administer the In-center Hemodialysis CAHPS Survey (ICH CAHPS) Survey in the spring and fall of CY2017 to comply with the Centers for Medicare & Medicaid Services’ quality reporting requirements for the 2019 payment year.

All ICH facilities should read this announcement in its entirety to determine whether they are required to participate in the ICH CAHPS Survey in CY2017 and if so, review the steps that need to be taken.

Determining Whether Participation in the ICH CAHPS Survey in CY2017 is Required

To determine whether your ICH facility (CMS Certification Number or CCN) is required to participate in the ICH CAHPS Survey in CY2017, count the number of survey-eligible patients your facility served in CY2016. Your count must include hemodialysis patients who:

were 18 years old or older as of December 31, 2016; were alive as of December 31, 2016; ...
By ICHCAHPS on 1/4/2017
Please note that the 2017 ICH CAHPS Survey Facility Non-Participation Form is now available on the ICH CAHPS website. To access this form, login to the website using your user credentials and choose “Facility Non-Participation Form” under the For Facilities menu.

As noted in an e-mail message sent to in-center hemodialysis (ICH) facilities on January 5, 2017 and posted under the Quick Links menu on the ICH CAHPS Website’s home page, all in-center hemodialysis (ICH) facilities must determine whether they will be required to administer the ICH CAHPS Survey in calendar year (CY) 2017 by counting the number of survey-eligible patients they served in CY2016.

ICH facilities that determine that they are not required to administer the 2017 ICH CAHPS Survey and those that choose not to administer the survey must complete and submit the 2017 ICH CAHPS Facility Non-Participation Form to the ICH CAHPS Coordination Team.

ICH facilities should note that the Facility Non-Participation Form is an annual...
By ICHCAHPS on 8/30/2016
All ICH facilities that will be participating in the 2016 ICH CAHPS Fall Survey for the first time and those that plan to switch to a different vendor must update their online vendor authorization form on the ICH CAHPS website by 5:00 PM ET tomorrow, August 31, 2016. ICH facilities that have already completed the online vendor authorization and are not planning to change vendors for the 2016 Fall Survey do not have to update or change their vendor authorization form. Vendors should review their Vendor Authorization Report to make sure that all of their ICH facility clients, especially any new facility clients, have completed and/or updated the online vendor authorization. When reviewing your Vendor Authorization Report, please make sure of the following.

The CCN for each of your facility clients appears on the report. If samples have been provided in previous survey periods for a facility under 2 different CCNs, make sure that both of the CCNs appear on the Authorization Report. If a CCN for one or more of your facility clients does not appear on the report, please contact the Coordination Team via e-mail as soon as possible....
By ICHCAHPS on 8/30/2016
This is a reminder that all in-center hemodialysis (ICH) facilities that are switching to a different ICH CAHPS Survey vendor to administer the 2016 ICH CAHPS Fall Survey must change their vendor authorization on the ICH CAHPS website by 5:00 PM Eastern Time tomorrow, August 31, 2016.

Please note you must update the online vendor authorization only if the following applies. 

Your facility is participating in the ICH CAHPS Survey for the first time during the 2016 Fall Survey; OR Your facility is switching to a different survey vendor to administer the 2016 ICH CAHPS Fall Survey; OR Your facility entered the 2016 Spring Survey as the last survey period for which the vendor would administer the survey when you originally submitted the authorization form. If your organization will continue to use the same ICH CAHPS Survey vendor that was used to administer the 2015 ICH CAHPS Spring Survey, you do not need to update the online vendor authorization form.

If any of the above...
By ICHCAHPS on 7/27/2016
All in-center hemodialysis (ICH) facilities that are switching to a different ICH CAHPS Survey vendor to administer the 2016 ICH CAHPS Fall Survey must change their vendor authorization on the ICH CAHPS website by 5:00 PM Eastern Time on August 31, 2016. Please note you must update the online vendor authorization only if the following applies. 

Your facility is participating in the ICH CAHPS Survey for the first time during the 2016 Fall Survey; OR Your facility is switching to a different survey vendor to administer the 2016 ICH CAHPS Fall Survey; OR Your facility entered the 2016 Spring Survey as the last survey period for which the vendor would administer the survey when you originally submitted the authorization form. If your organization will continue to use the same ICH CAHPS Survey vendor that was used to administer the 2015 ICH CAHPS Spring Survey, you do not need to update the online vendor authorization form.

If any of the above statements apply to your facility, you must update the online vendor authorization form for the 2016 ICH CAHPS Fall Survey on the ICH CAHPS website by the August 31st deadline. ICH facilities that served 30 or more survey-eligible patients in calendar year 2015 must administer both the 2016 ICH CAHPS Spring and Fall Surveys to be compliant with the Centers for Medicare & Medicaid Services quality reporting requirements. If the online vendor authorization form is not updated by the deadline, a sample will not be provided to a survey vendor, which means the 2016 Fall Survey cannot be administered.

...
By ICHCAHPS on 7/26/2016
All ICH facilities that will be participating in the 2016 ICH CAHPS Fall Survey for the first time and those that plan to switch to a different vendor must update their online vendor authorization form on the ICH CAHPS website by 5:00 PM ET on August 31, 2016. ICH facilities that have already completed the online vendor authorization and are not planning to change vendors for the 2016 Fall Survey do not have to update or change their vendor authorization form. Please be reminded that survey vendors should review their Vendor Authorization Report on a frequent (at least weekly) basis between now and August 31, 2016 to make sure that all of their ICH facility clients, especially any new facility clients, have completed and/or updated the online vendor authorization. When reviewing your Vendor Authorization Report, please make sure of the following.

The CCN for each of your facility clients appears on the report. If samples have been provided in previous survey periods for a facility under 2 different...
By ICHCAHPS on 2/18/2016
This is a reminder that in-center hemodialysis (ICH) facilities that will not be administering the In-center Hemodialysis CAHPS (ICH CAHPS) Survey in calendar year (CY) 2016 must complete and submit the 2016 Facility Non-Participation Form on the ICH CAHPS website by 5:00 PM Eastern Time on February 28, 2016.

As noted in an email sent to in-center hemodialysis (ICH) facilities on January 14, 2016, all ICH facilities must determine whether they will be required to administer the ICH CAHPS Survey in CY2016 to meet the Centers for Medicare & Medicaid Services’ quality reporting requirements for payment year 2018. If your facility is not administering the ICH CAHPS Survey in CY2016, log into the ICH CAHPS website using your user credentials and choose “Non-Participation Form” under the For Facilities menu.

ICH facilities should note that the ICH CAHPS Coordination Team does not know how many survey-eligible patients an ICH facility served in CY2015; therefore, we do not know which facilities are required...
By ICHCAHPS on 2/2/2016
As announced in an e-mail message sent on January 14, 2016, in-center hemodialysis (ICH) facilities that do not plan to administer the ICH CAHPS Survey must complete and submit via the ICH CAHPS website a Facility Non-Participation Form to indicate that they will not be administering the ICH CAHPS Survey in calendar year (CY2016). CMS will not select a sample and provide a sample to an authorized ICH CAHPS vendor for all such facilities. The Facility Non-Participation Form is valid for one year only; facilities that submitted the form in CY2015 must submit the form for CY2016 and each year thereafter if they do not plan to administer the survey for a specific year.

Recently a few ICH facilities requested that, in lieu of submitting the online 2016 ICH CAHPS Facility Non-Participation Form, CMS delete the facility registration and vendor authorization for their facilities (CCNs) on the ICH CAHPS website. CMS has decided to grant that request, so any dialysis facility (CCN) that qualifies as a non-participant...
By ICHCAHPS on 1/15/2016
All in-center hemodialysis (ICH) facilities that are switching to a different ICH CAHPS Survey vendor to administer the 2016 ICH CAHPS Spring Survey must change their vendor authorization on the ICH CAHPS website by 5:00 PM Eastern Time on February 28, 2016. Please note you must update the online vendor authorization only if the following applies.

Your facility is participating in the ICH CAHPS Survey for the first time during the 2016 Spring Survey; OR Your facility is switching to a different survey vendor to administer the 2016 ICH CAHPS Spring Survey; OR Your facility entered the 2015 Fall Survey as the last survey period for which the vendor would administer the survey when you originally submitted the authorization form. If your organization will continue to use the same ICH CAHPS Survey vendor that was used to administer the 2015 ICH CAHPS Fall Survey, you do not need to update the online vendor authorization form.

If any of the above statements apply to your facility, you...
By ICHCAHPS on 1/15/2016
As noted in an e-mail message sent to in-center hemodialysis (ICH) facilities on January 14, 2016 and posted under the For Facilities menu on the ICH CAHPS Website’s home page, all in-center hemodialysis (ICH) facilities must determine whether they will be required to administer the ICH CAHPS Survey in calendar year (CY) 2016.

ICH facilities that determine that they are not required to administer the 2016 ICH CAHPS Survey and those that choose not to administer the survey must complete and submit the 2016 ICH CAHPS Facility Non-Participation Form to the ICH CAHPS Coordination Team. The 2016 Facility Non-Participation Form is now available on the ICH CAHPS website. To access this form, login to the website using your user credentials and choose “Non-Participation Form” under the For Facilities menu.

ICH facilities should note that the Facility Non-Participation Form is an annual form that is valid only for the year in which it was submitted. ICH facilities that submitted the Facility Non-Participation...
By ICHCAHPS on 1/14/2016


In-center hemodialysis (ICH) facilities that served 30 or more survey-eligible patients in calendar year (CY) 2015 must administer the In-center Hemodialysis CAHPS Survey (ICH CAHPS) Survey in the spring and fall of CY2016 to comply with quality reporting requirements for the 2018 payment year.

All ICH facilities should read this announcement in its entirety to determine whether they are required to participate in the ICH CAHPS Survey in CY2016 and if so, review the steps that need to be taken.

Determining Whether Participation in the ICH CAHPS Survey in CY2016 is Required

To determine whether your ICH facility (CMS Certification Number or CCN) is required to participate in the ICH CAHPS Survey in calendar year (CY) 2016, count the number of survey-eligible patients your facility served in CY2015. Your count must include hemodialysis patients who:

were 18 years old or older as of December 31, 2015; were alive as of December 31, 2015; received hemodialysis...
By ICHCAHPS on 8/25/2015
This is a reminder to all in-center hemodialysis (ICH) facilities that the deadline for changing your vendor authorization on the ICH CAHPS Web site is 5:00 PM Eastern Time on August 31, 2015. Please note you must update the online vendor authorization only if the following applies.

Your facility is participating in the ICH CAHPS Survey for the first time during the 2015 Fall Survey; OR Your facility is switching to a different survey vendor to administer the 2015 ICH CAHPS Fall Survey; OR Your facility entered the 2015 Spring Survey as the last survey period for which the vendor would administer the survey when you originally submitted the authorization form. If your organization will continue to use the same ICH CAHPS Survey vendor that was used to administer the 2015 ICH CAHPS Spring Survey, you do not need to update the online vendor authorization form. If any of the above statements apply to your facility, you must update the online vendor authorization form for the 2015 ICH CAHPS...
By ICHCAHPS on 8/11/2015
All ICH facilities that will be participating in the 2015 ICH CAHPS Fall Survey for the first time and those that plan to switch to a different vendor must update their online vendor authorization form on the ICH CAHPS website by 5:00 PM ET on August 31, 2015. ICH facilities that have already completed the online vendor authorization and are not planning to change vendors for the 2015 Fall Survey do not have to update or change their vendor authorization form.

Please be reminded that survey vendors should review their Vendor Authorization Report on a frequent (at least weekly) basis between now and August 31, 2015 to make sure that all of their ICH facility clients, especially any new facility clients, have completed and/or updated the online vendor authorization. When reviewing your Vendor Authorization Report, please make sure of the following.

The CCN for each of your facility clients appears on the report. If samples have been provided in previous survey periods for a facility under 2 different...
By ICHCAHPS on 7/28/2015
The ICH CAHPS Coordination Team will be sending an e-mail message to all ICH facilities participating in the ICH CAHPS Survey to notify them that they must update their online vendor authorization form on the ICH CAHPS website if the survey vendor that will be administering the 2015 Fall Survey is different from the survey vendor used during the 2015 Spring Survey.

The online vendor authorization that each ICH facility submitted prior to February 2015 is still valid UNLESS the facility:

is switching to a different survey vendor for the 2015 ICH CAHPS Fall Survey; entered an End Date of 2015 Spring Survey on the authorization form; OR purchased/acquired a CCN previously owned by another organization. ICH facilities that will be using the same survey vendor that they used for the 2015 Spring Survey and which did not enter the Spring Survey as the End Date on the vendor authorization DO NOT have to update the online vendor authorization form.

All ICH facilities that will be...
By ICHCAHPS on 7/28/2015
As you may know, all ICH facilities participating in the ICH CAHPS Survey must have completed the vendor authorization form on the ICH CAHPS website to authorize their ICH CAHPS Survey vendor to administer the survey on their behalf. The online vendor authorization form that your facility submitted in 2014 or prior to the beginning of the 2015 ICH CAHPS Spring Survey is still valid UNLESS:

your facility is switching to a different survey vendor to administer the 2015 ICH CAHPS Fall Survey; OR your facility entered the 2015 Spring Survey as the last survey period for which the vendor would administer the survey when you originally submitted the authorization form. If your organization will continue to use the same ICH CAHPS Survey vendor that was used to administer the 2015 ICH CAHPS Spring Survey, you do not need to update the online vendor authorization form.

Any facility that is switching to a different ICH CAHPS Survey vendor to administer the 2015 ICH CAHPS Fall Survey must change...
By ICHCAHPS on 2/10/2015
As noted in previous announcements posted on the ICH CAHPS website, ICH facilities that served 29 or fewer survey-eligible patients in calendar year (CY) 2014 are not required to participate in the ICH CAHPS Survey in CY 2015. However, all such facilities may administer the survey in 2015 if they choose to do so.

ICH facilities that authorized a survey vendor on the ICH CAHPS website in CY2014 must notify the Coordination Team that they WILL NOT be administering the ICH CAHPS Survey in CY2015 by completing and submitting the Facility Non-Participation Form on the ICH CAHPS website. The deadline for submitting the Facility Non-Participation Form is 11:59 PM Eastern Time on February 15, 2015.

Within the next few weeks, the ICH CAHPS Coordination Team will be selecting and distributing a sample to the ICH CAHPS Survey vendor that each facility authorized on the ICH CAHPS Website. If your facility is not planning to administer the ICH CAHPS Survey in 2015, please make sure that you complete the online...
By ICHCAHPS on 1/22/2015
In-center hemodialysis (ICH) facilities that served 29 or fewer survey-eligible patients in calendar year (CY) 2014 are not required to participate in the ICH CAHPS Survey in CY2015. However, all such facilities can choose one of the following three options:

Option 1. Administer the survey in 2015 following all of the ICH protocols and procedures described in the ICH CAHPS Survey Administration and Specifications Manual; Option 2. Administer the survey using a third party vendor but not following the ICH CAHPS protocols and procedures; or Option 3. Choose not to administer the survey at all. If a facility that served 29 or fewer survey-eligible patients in CY2014 chooses Option 1, the Centers for Medicare & Medicaid Services (CMS) will provide a patient sample to the facility’s authorized ICH CAHPS Survey vendor for each of the two 2015 ICH CAHPS Surveys. The surveys must be conducted according to all ICH CAHPS Survey protocols and procedures, which include the following:

Using a CMS-approved ICH CAHPS Survey vendor to administer the survey on its behalf;...
By ICHCAHPS on 1/19/2015
As noted in previous announcements, ICH facilities that served 29 or fewer survey-eligible patients in CY2014 are not required to participate in the ICH CAHPS semiannual surveys in CY2015. However, all such facilities may administer the survey in 2015 if they choose to do so.

Facilities that will NOT be administering the ICH CAHPS Survey must complete and submit the Facility Non-Participation Form on the ICH CAHPS website. Please note that ICH CAHPS website has both public links and private (secured) links. The Facility Non-Participation Form is under one of the private links on website; therefore ICH facilities must first log into the website before they can access the form. Once logged into the website, the facility’s ICH CAHPS Survey Administrator should place the cursor over the “For Facilities” tab on the navigation bar at the top of the home page, then click the “Facility Non-Participation Form” link.

Please contact the ICH CAHPS Coordination Team toll-free at 1-866-245-8083 or by e-mail...
By ICHCAHPS on 1/14/2015
The purpose of this announcement and email message is to clarify the guidelines for determining whether your ICH facility (CMS Certification Number or CCN) is required to participate in the ICH CAHPS Survey in calendar year (CY) 2015. The revised guidelines are shown below.

To determine whether your ICH facility (CMS Certification Number or CCN) is required to participate in the ICH CAHPS Survey in calendar year (CY) 2015, count the number of survey-eligible patients your facility served in CY2014. Your count must include hemodialysis patients who:

were 18 years old or older as of December 31, 2014; were alive as of December 31, 2014; received hemodialysis on an outpatient basis from your facility for 3 consecutive months or longer at some point in CY2014; are not currently receiving hospice care; and were not living in a nursing home or other skilled nursing facility or other long-term facility such as a prison or jail as of December 31, 2014. Note the announcement posted...
By ICHCAHPS on 12/19/2014
First time Participation in the In-center Hemodialysis CAHPS (ICH CAHPS) Survey

In-center hemodialysis (ICH) facilities that served 30 or more survey-eligible patients in calendar year (CY) 2014 must administer the ICH CAHPS Survey in the spring and fall of CY20151 to comply with quality reporting requirements for the 2017 payment year.

To participate in the survey, ICH facilities must do the following if they have not already done so.

Select and contract with one of the ICH CAHPS Survey vendors that have been approved by the Centers for Medicare & Medicaid Services (CMS). The list of CMS-approved ICH CAHPS Survey vendors is available here. Designate a staff member to be the facility’s ICH CAHPS Survey Administrator (SA). For more information about the role of the ICH CAHPS SA, see information provided in Chapter III of the ICH CAHPS Survey Administration and Specifications Manual, which is available on the Survey Materials...
By ICHCAHPS on 12/19/2014
Determining Whether Participation in the ICH CAHPS Survey in CY2015 is Required

To determine whether your ICH facility (CMS Certification Number or CCN) is required to participate in the ICH CAHPS Survey in calendar year (CY) 2015, count the number of survey-eligible patients your facility served in CY2014. Your count must include hemodialysis patients who:

were 18 years old or older as of December 31, 2014; were alive as of December 31, 2014; received hemodialysis on an outpatient basis from your facility for 3 consecutive months or longer at some point in CY2014; are not currently receiving hospice care; and do not currently live in a nursing home or other skilled nursing facility or other long-term facility such as a prison. ICH facilities that served 29 or fewer survey-eligible patients in CY2014 are not required to participate in the ICH CAHPS semiannual surveys in CY2015. However, all such facilities may administer the survey in 2015 if they choose to do so.

...
By ICHCAHPS on 12/18/2014
The CY2015 In-center Hemodialysis CAHPS (ICH CAHPS) Survey

Any in-center hemodialysis (ICH) facility that served 30 or more survey-eligible patients in calendar year (CY) 2014 must administer the ICH CAHPS Survey in the spring and fall of CY2015 to comply with quality reporting requirements for the 2017 payment year (PY) .

ICH facilities should note that the ICH CAHPS Coordination Team DOES NOT have information about the number of survey-eligible patients a facility served in CY2014. Therefore, each ICH facility is responsible for determining whether it is required to administer the 2015 ICH CAHPS semiannual surveys.

ICH facilities that choose not to administer the ICH CAHPS Survey in CY2015 based on having fewer than 30 survey-eligible patients in CY2014 must notify the Coordination Team by completing an online Facility Non-Participation Form, which will be available on the ICH CAHPS website from January 15 through February 15, 2015. More information about the online Facility Non-Participation...
By ICHCAHPS on 7/23/2014
In-Center Hemodialysis Facility Participation in the ICH CAHPS Survey in CY2014

This announcement serves as a reminder that all ICH facilities that served 30 or more hemodialysis patients who meet survey eligibility criteria are required to contract with a CMS-approved survey vendor to administer the ICH CAHPS Survey on their behalf. ICH facilities should look at the number of patients treated thus far in CY2014 to determine whether they are required to administer the ICH CAHPS Survey in 2014. All such facilities should now be registered on the ICH CAHPS website. If your facility is required to participate and you have not yet registered on the website, please do so as soon as possible: https://ichcahps.org/ForFacilities/FacilityUserRegistration.aspx. In addition, all facilities required to administer the 2014 ICH CAHPS Survey are required to authorize their selected survey vendor no later than July 31, 2014. Sample files will not be distributed...
By ICHCAHPS on 7/18/2014
As noted in previous announcements, In-center hemodialysis (ICH) facilities administering the In-center Hemodialysis CAHPS (ICH CAHPS) Survey in calendar year (CY) 2014 must register on the ICH CAHPS website and then select and contract with a CMS-approved ICH CAHPS survey vendor to collect and submit ICH CAHPS Survey data on their behalf.

After registering on the ICH CAHPS website and contracting with one of the CMS-approved ICH CAHPS Survey vendors, each facility must authorize the vendor to submit ICH CAHPS Survey data on its behalf by completing the online Authorize a Vendor form. To access the online Authorize a Vendor form:

Log into the ICH CAHPS website using the login credentials created when you registered your facility and then go to your personal dashboard. On the dashboard, there is a table with three columns titled, Item, Status and Resource. Under the “Resource” Column, you will see a link called “Authorize a Vendor.” Click the Authorize a Vendor link. When you click...
By ICHCAHPS on 6/13/2014
Note that this announcement, which was originally posted on the ICH CAHPS Website on June 13, 2014, has been revised to indicate that ICH facilities that serve more than 30 survey-eligible patients in calendar year 2014 will be required to administer the ICH CAHPS Survey in calendar year 2014.

In-Center Hemodialysis Facility Registration for the CY2014 ICH CAHPS Survey

Closes on June 30, 2014

IMPORTANT : The information below is about preparing to administer the In-Center Hemodialysis CAHPS (ICH CAHPS) Survey in calendar year (CY2014). If your in-center hemodialysis (ICH) facility is part of a large dialysis organization, your facility’s corporate office may already be working with the ICH CAHPS Coordination Team to register all of its ICH facilities on the ICH CAHPS website and to fulfill other required functions for your facility. Please check with your corporate office to determine if you should register on the ICH CAHPS website, hire an approved survey vendor, or authorize...
By ICHCAHPS on 3/11/2014

Note that this announcement, which was originally posted on the ICH CAHPS Website on March 11, 2014, has been revised to indicate that ICH facilities that serve more than 30 survey-eligible patients in calendar year 2014 will be required to administer the ICH CAHPS Survey in calendar year 2014.

In-center hemodialysis (ICH) facilities should note that the first sentence in the announcement posted on January 6, 2014 entitled “In-Center Hemodialysis Facility Participating in the ICH CAHPS Survey in CY2014” has been revised to indicate that ICH facilities that served 30 or more hemodialysis patients who meet survey eligibility criteria in calendar year 2014 are required to contract with a CMS-approved survey vendor to administer the ICH CAHPS Survey on their behalf.

Participation Requirements for the ICH CAHPS Survey

By ICHCAHPS on 1/6/2014
Note that this announcement, which was originally posted on the ICH CAHPS Website on January 6, 2014, has been revised to indicate that ICH facilities that serve more than 30 survey-eligible patients in calendar year 2014 will be required to administer the ICH CAHPS Survey in calendar year 2014.

The End Stage Renal Disease Prospective Payment System Final Rule for CY2014 requires each in-center hemodialysis facility serving more than 30 patients in 2014 to contract with a CMS-approved survey vendor to administer the ICH CAHPS Survey on its behalf. CMS published a list of CMS-approved ICH CAHPS Survey vendors on the ICH CAHPS Website at https://ichcahps.org in March 2014.

The following are steps that ICH facilities should take to begin their participation in the national implementation of the ICH CAHPS Survey.

Designate a staff member to serve as your facility’s ICH CAHPS Survey Administrator. Go to the ICH Website at the following link and complete...