Patient Mix Coefficients and Star Ratings for the ICH CAHPS Survey Results Publicly Reported in May 2019
The ICH CAHPS Survey results that are currently posted on Dialysis Facility Compare (DFC) on the medicare.gov website are based on ICH CAHPS Survey data from the 2017 ICH CAHPS Fall and 2018 Spring Surveys. The results shown are statistically adjusted for both data collection mode and for patient mix. Information about the adjustments made to the survey results and the coefficients used to adjust the results can be found here. Information presented in this document will allow ICH facilities to approximate the effect of patient mix adjustment on their ICH CAHPS Survey results that were posted on DFC in May 2019. In addition, this document (as well as all future iterations) now includes Appendix A: Additional Information on the Clustering Method Used to Create ICH CAHPS Star Ratings.
Please contact the ICH CAHPS Survey Coordination Team at 1–866–245–8083 or via e-mail at firstname.lastname@example.org if you have any questions about patient mix adjustment or Star Ratings.