Methodology for Producing Star Ratings for ICH CAHPS Survey Results
The Centers for Medicare & Medicaid Services (CMS) and its Quality Incentive Program (QIP) are currently discussing the use of star ratings when reporting ICH CAHPS Survey results on Dialysis Facility Compare (DFC) on www.medicare.gov. Star ratings would make it easier for consumers to use the information on the DFC website and spotlight excellence in health care quality. The methods that will be used to calculate linear scores and for producing star ratings for ICH CAHPS Survey measures that are publicly reported on the DFC are described here. Please note that implementing star ratings for the ICH CAHPS Survey is in the discussion phase only; there is not an immediate plan to implement star ratings for ICH CAHPS Survey results that are publicly reported on DFC.
Please contact the ICH CAHPS Survey Coordination Team at 1–866–245–8083 or via e-mail at firstname.lastname@example.org if you have any questions about this methodology.