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Approved Survey Vendors

CMS-Approved Survey Vendors
as of June 23, 2022


All organizations listed below are approved In-Center Hemodialysis CAHPS (ICH CAHPS) Survey vendors. Vendors with an asterisk (*) beside their name have had their Quality Assurance Plan (QAP) accepted. In-center hemodialysis facilities should note, however, that all survey vendors listed below are qualified to administer the ICH CAHPS Survey and have met the requirements for conducting the survey on behalf of in-center hemodialysis facilities.



Center for the Study of Services *
Jackie Pearce-Garrett
1625 K Street, NW , 8th Floor
Washington, DC 20006
Tel: 202.454.3041
jgarrett@cssresearch.org
Ipsos
Karly Hackert
222 West Adams Street, Suite 1100
Chicago, IL 60606
Tel: 312 785 4092
Karly.Hackert@ipsos.com
Medallia, Inc. *
Patrick Colletta
3814 West Street, Suite 110
Cincinnati, OH 45227
Tel: 513.821.6266
PCOLLETTA@MEDALLIA.COM
NRC Health *
Kylee Hasenauer
1245 Q Street
Lincoln, NE 68508
Tel: 800.388.4264
khasenauer@nrchealth.com
Press Ganey Associates *
Danielle Clark
404 Columbia Place
South Bend, IN 46601
Tel: 800.232.8032
dclark@pressganey.com
Professional Research Consultants *
Andrea Paseka
11326 P Street
Omaha, NE 68137-2316
Tel: 402.592.5656
APaseka@PRCExcellence.com
Qualtrics *
David Mroz
37801 W. Seven Mile, Suite 250
Livonia, MI 48152
Tel: 248-344-7572
dmroz@qualtrics.com
Research & Marketing Strategies, Inc. *
Sandy Baker
15 East Genesee St, Suite 210
Baldwinsville, NY 13027
Tel: 315.635.9802
SandyB@RMSresults.com
SullivanLuallin Group *
Jill Kenefick
4550 Kearny Villa Road, Ste 213
San Diego, CA 92123
Tel: 619.283.8988
jkenefick@sullivanluallingroup.com