Deadline for Submitting an Updated Quality Assurance Plan
folder_openOther Announcementscalendar_todayPosted February 17, 2016

The ICH CAHPS Coordination Team would like to clarify that the deadline for ICH CAHPS Survey vendors to submit the annual Quality Assurance Plan (QAP) is 5:00 PM Eastern Time on March 31, 2016. Survey vendors must submit their updated QAP by accessing the Submit Quality Assurance Plan option under the “For Vendors” menu on the grey bar at the top of the website’s home page.

The QAP must be updated and submitted annually on or before March 31 of each year and at any time the vendor has a change in ICH CAHPS personnel, capabilities, or systems that are used to administer the ICH CAHPS Survey. The QAP must describe how the survey vendor will implement, comply with, and provide oversight of all survey and data processing activities associated with the ICH CAHPS Survey.

Please contact the ICH CAHPS Survey Coordination Team at 1-866-245-8083 or via email at ichcahps@rti.org if you have any questions about the QAP update process or deadline.