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Announcement

Reminder: Only One Week before the Quality Assurance Plan Submission Deadline
folder_openOther Announcementscalendar_todayPosted March 4, 2015

As a reminder, survey vendors that administered and submitted a data file for one or more ICH facility clients for the 2014 ICH CAHPS Survey must submit a QAP to the Coordination Team on or before 11:59 PM Eastern Time on March 11, 2015. Final approval as an ICH CAHPS Survey vendor will not be granted until after the survey vendor submits the QAP and it has been accepted by the Centers for Medicare & Medicaid Services.

The online Quality Assurance Plan (QAP) submission tool is available on the ICH CAHPS Survey website.  Survey vendors can access the Submit Quality Assurance Plan option under the "For Vendors" tab on the grey bar at the top of the website’s home page.

The QAP must describe how the survey vendor will implement, comply with, and provide oversight of all survey and data processing activities associated with the ICH CAHPS Survey. Survey vendors should organize the information in their QAP to conform to the sections included in the model QAP, making sure that the QAP is paginated for ease of reference and review by the Coordination Team. More information about completing the QAP is provided in Chapter XIII of the ICH CAHPS Survey Administration and Specifications Manual, Version 3.0.

Please contact the ICH CAHPS Survey Coordination Team at 1-866-245-8083 or via email at ichcahps@rti.org if you have any questions about the Model QAP.