Reminders for Vendors Interested in Becoming a CMS-approved Survey Vendor for the 2015 ICH CAHPS Fall Survey
folder_openTraining Informationcalendar_todayPosted January 12, 2015

This is a reminder that all survey vendors seeking to become a CMS-approved ICH CAHPS Survey vendor in time to administer the 2015 ICH CAHPS Fall Survey are required to participate in an Introduction to the ICH CAHPS Survey Webinar Training Session. The next Introduction to the ICH CAHPS Survey Webinar training session will be held on February 11, 2015. To attend this training session, interested survey vendors must complete and submit the online Vendor Training Registration Form, which is available on the ICH CAHPS website, by February 5, 2015. Please note that the Introduction to the ICH CAHPS Survey training session will not be held again until late fall 2015 or early 2016.

In addition, interested survey vendors must submit an application to the ICH CAHPS Coordination Team by 5:00 PM ET on January 31, 2015. Survey organizations that submit an application by January 31st and meet the requirements for becoming a CMS-approved ICH CAHPS Survey vendor, including participating in the Introduction training session, will be eligible to administer the survey beginning with the 2015 ICH CAHPS Fall Survey.

To submit an application to become a CMS-approved ICH CAHPS Survey vendor, vendors must complete the following steps.

1. Designate a staff member to be the vendor’s ICH CAHPS Survey Administrator. The Survey Administrator will complete the vendor registration and application process.
2. The vendor’s designated ICH CAHPS Survey Administrator must complete the online Vendor Registration form on the ICH CAHPS Survey Website (https://ichcahps.org) by entering the organization’s name and his or her email address. As part of the registration process, you will be asked to create a username and password to be used for accessing private links and forms on the ICH CAHPS website.
3. Complete and submit the Vendor Application which is on the Vendor Dashboard. You will be directed to your Vendor Dashboard once you submit the Vendor Registration.
4. Print, complete, notarize and mail the ICH CAHPS Survey Administrator Consent Form to the ICH CAHPS Coordination Team at the address listed on the top of the form. The Consent Form will be available via your Vendor Dashboard once you have submitted the Vendor Application.

Please contact the ICH CAHPS Survey Coordination Team at 1-866-245-8083 or via email at ichcahps@rti.org if you need more information.