Registration Now Open for the 2015 Introduction to the In-Center Hemodialysis CAHPS Survey Webinar Training Session
folder_openTraining Informationcalendar_todayPosted December 24, 2014

Registration is now open for the 2015 Introduction to the In-Center Hemodialysis CAHPS (ICH CAHPS) Survey Webinar training session. Note the following.

• The Introduction training will be held on February 11, 2015 from 11:00 AM to 5:30 PM Eastern Time (ET).
• Each organization seeking to become an approved ICH CAHPS Survey vendor must designate a staff member to serve as its ICH CAHPS Survey Administrator; that person must register for and attend the entire session on February 11, 2015. See the link below to register for this training session.
• Registration for this training session will close at 9:00 PM ET on February 9, 2015.

To register for the Introduction to the ICH CAHPS Webinar Training Session, please complete the following steps:

• The vendor’s designated Survey Administrator must complete the online Vendor Registration form on the ICH CAHPS Survey Website. As part of the registration process, you will be asked to create a username and password to be used for accessing the private links on the ICH CAHPS website.
• The Vendor’s designated Survey Administrator will then need to click on the training registration link, which is on the Vendor Dashboard, to register to attend the Introduction to the ICH CAHPS Survey Webinar Training Session. You can also get to the Registration form from here.
• After attending the Introduction to the ICH CAHPS Webinar Training Session, the vendor’s designated Survey Administrator must successfully complete an online training certification. In addition to attending the Introduction training session, organizations interested in becoming approved ICH CAHPS Survey vendors must complete the following tasks:
• Complete and submit the Vendor Application, which is on the Vendor Dashboard. You will be directed to your Vendor Dashboard once you complete the online Vendor Registration.
• Print, complete, notarize and mail the ICH CAHPS Survey Administrator Consent Form to the ICH CAHPS Coordination Team at the address listed on the top of the form. The Consent Form will be available via your Vendor Dashboard once you have submitted the Vendor Application.
• Complete and submit a Quality Assurance Plan within 6 weeks after the vendor's first semi-annual data submission.
• All survey vendor applicants must agree to implement the ICH CAHPS Survey using standardized protocols and procedures described in the ICH CAHPS Survey Administration and Specifications Manual, which is available ICH CAHPS Website.

Please contact the ICH CAHPS Coordination Team via email at ichcahps@rti.org or call toll-free at 1-866-245-8083 if you have any questions about the upcoming Introduction to ICH CAHPS Survey or Vendor Update Webinar Training Sessions.