Application to Become a CMS-approved ICH CAHPS Survey Vendor Now Available
folder_openTraining Informationcalendar_todayPosted November 14, 2014

The In-Center Hemodialysis CAHPS (ICH CAHPS) Survey Coordination Team is now accepting applications from survey organizations interested in becoming approved by the Centers for Medicare & Medicaid Services (CMS) to administer the ICH CAHPS Survey on behalf of in-center hemodialysis facilities. Survey organizations that meet the requirements for becoming a CMS-approved ICH CAHPS Survey vendor will be eligible to administer the survey beginning with the 2015 ICH CAHPS Fall Survey.

Survey vendors seeking to become a CMS-approved ICH CAHPS Survey vendor must complete the following steps.

• Designate a staff member to be the vendor’s ICH CAHPS Survey Administrator. The Survey Administrator will complete the vendor registration and application process.
• The vendor’s designated ICH CAHPS Survey Administrator must complete the online Vendor Registration form on the ICH CAHPS Survey Website. As part of the registration process, you will be asked to create a username and password to be used for accessing private links and forms on the ICH CAHPS website.
• Complete and submit the Vendor Application which is on the Vendor Dashboard. You will be directed to your Vendor Dashboard once you submit the Vendor Registration.
• Print, complete, notarize and mail the ICH CAHPS Survey Administrator Consent Form to the ICH CAHPS Coordination Team at the address listed on the top of the form. The Consent Form will be available via your Vendor Dashboard once you have submitted the Vendor Application.

All survey vendors seeking to become a CMS-approved ICH CAHPS Survey vendor are required to participate in an Introduction to the ICH CAHPS Survey Webinar Training Session and all Vendor Update Training Sessions. The next Introduction to the ICH CAHPS Survey Webinar training session will be held on February 11, 2015. To attend this training session, survey vendors must complete and submit the online Vendor Training Registration Form, which will be available on the ICH CAHPS website on or before December 31, 2014.

Please contact the ICH CAHPS Survey Coordination Team at 1-866-245-8083 or via email at ichcahps@rti.org if you need more information.