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Announcement

Next ICH CAHPS Survey Vendor Update Training Session and Key Dates for the 2015 ICH CAHPS Spring Survey
folder_openTraining Informationcalendar_todayPosted November 10, 2014

Vendor Update Training Session: The next ICH CAHPS Vendor Update Webinar Training will be held from 1:30 – 4:00 PM Eastern Time (ET) on February 12, 2015. Each conditionally-approved survey vendor’s ICH CAHPS Survey Administrator is required to register for and attend this training. The update training registration form will be available on the ICH CAHPS website in early January 2015. Conditionally approved vendors can attend the Introduction to the ICH CAHPS Vendor Training on February 11, 2015 if they choose, but this is not required.

Upcoming Activities and Deadlines: The table below contains some key activities and deadlines related to the upcoming 2015 ICH CAHPS Spring Survey. A schedule for sampling and data collection for the 2015 Spring Survey will be announced within the next few weeks.

Activity 2015 Spring Survey
Deadline to submit facility-specific supplemental questions for the 2015 Spring Survey for review and approval. 5:00 PM ET, January 16, 2015
Deadline for facilities participating in the survey for the first time and those facilities changing vendors to complete the online Authorize a Vendor form. 11:59 PM ET, January 31, 2015
Deadline to register for the Introduction to the ICH CAHPS Survey Vendor Training and the ICH CAHPS Vendor Update Training 5:00 PM ET, February 4, 2015
Introduction to the ICH CAHPS Survey Vendor Training February 11, 2015
ICH CAHPS Survey Vendor Update Training February 12, 2015

Vendors should advise their facility clients, if necessary, about completing the Authorize a Vendor Form on the ICH CAHPS website.

Please contact the ICH Coordination Team via e-mail at ichcahps@rti.org or call 1-866-245-8083 if you have any questions or need more information about these upcoming activities and deadlines.