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Announcement

Updated ICH CAHPS Survey Sample File Distribution and Data Collection Schedule
folder_openData Submissionscalendar_todayPosted August 29, 2014

The facility-specific samples for the CY2014 ICH CAHPS Survey will be available next week. Please note the following:

  • The sample file for each survey vendor who has been authorized by one or more facility clients will be available on the ICH CAHPS website after 1:00 PM Eastern Time (ET) on Friday, September 5, 2014.
  • Each sample file will be encrypted and will require a unique sample file password to decrypt the file. The Coordination Team will send an email message containing the sample file password to each survey vendor on Friday, September 5, 2014.
  • Vendors will have until 11:59 PM ET on Tuesday, September 9, 2014 to download and attest that they have taken ownership of their sample file.
  • The deadline for submitting survey data for the CY2014 ICH CAHPS Survey to the Data Center is still 11:59 PM ET on January 28, 2015.
  • The data collection schedule for the CY2014 ICH CAHPS Survey has been revised as shown in the table below. Please note that this schedule supersedes the data collection schedule included in the ICH CAHPS Survey Administration and Specifications Manual, Version 2.0 and the schedule that was presented during the July 16, 2014 ICH CAHPS Vendor Update webinar training session.
Activity 2014 Fall Survey
Sampling window (months in which sample patients received ICH care at their ICH facility) April 1–June 30, 2014
Samples provided to ICH CAHPS Survey Vendors September 5, 2014
Vendors attest to receipt of sample file 11:59 PM Eastern Time,  September 9, 2014
Mail prenotification letter to sample patients September 30, 2014
Date collection begins (mail first questionnaire/begin telephone data collection if phone only mode) October 7, 2014
Mail second questionnaire (mail-only)/Begin telephone follow-up (mixed-mode) November 4, 2014
End data collection December 23, 2014
Data submission deadline 11:59 PM Eastern Time, January 28, 2015

Please contact the ICH Coordination Team via e-mail at ichcahps@rti.org or call 1-866-245-8083 if you have any questions.