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Announcement

Potential Delay in Providing Sample Files for the CY2014 ICH CAHPS Survey
folder_openOther Announcementscalendar_todayPosted August 18, 2014

Important announcement for ICH CAHPS Survey vendors and their in-center hemodialysis (ICH) facility clients.

The In-center Hemodialysis (ICH) CAHPS Coordination team is alerting survey vendors and their ICH clients of a potential delay in providing the sample files for the CY2014 In-Center Hemodialysis CAHPS (ICH CAHPS) Survey.

As per the ICH CAHPS Survey Administration and Specifications Manual, Version 2.0, and the ICH CAHPS Vendor Update training session (July 16, 2014), the ICH CAHPS Coordination Team is scheduled to upload the facility sample files by August 25, 2014. ICH CAHPS Survey vendors, in turn, will download the sample file and begin data collection by mailing the prenotification letter to sample patients on September 15, 2014.

The potential delay in providing the sample files is the result of a problem in the CROWNWeb data base. CROWNWeb is the CMS administrative database providing patient-level information from which the ICH Coordination Team will select the patient sample for each ICH facility. CMS expects that the issue will be resolved soon, but have not yet provided a date for the fix. ICH CAHPS Survey vendors should proceed with their preparations for beginning data collection efforts on the ICH CAHPS Survey. Please assume that if there is a delay, data collection will still begin sometime in September 2014. The ICH Coordination Team will update survey vendors and facilities as we learn more.

Please contact the ICH Coordination Team via e-mail at ichcahps@rti.org or call 1-866-245-8083 if you have any questions about this issue.