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Announcement

Accessing the Vendor Authorization Form
folder_openFacility Participation Requirementscalendar_todayPosted July 18, 2014

As noted in previous announcements, In-center hemodialysis (ICH) facilities administering the In-center Hemodialysis CAHPS (ICH CAHPS) Survey in calendar year (CY) 2014 must register on the ICH CAHPS website and then select and contract with a CMS-approved ICH CAHPS survey vendor to collect and submit ICH CAHPS Survey data on their behalf.

After registering on the ICH CAHPS website and contracting with one of the CMS-approved ICH CAHPS Survey vendors, each facility must authorize the vendor to submit ICH CAHPS Survey data on its behalf by completing the online Authorize a Vendor form. To access the online Authorize a Vendor form:

  • Log into the ICH CAHPS website using the login credentials created when you registered your facility and then go to your personal dashboard.
  • On the dashboard, there is a table with three columns titled, Item, Status and Resource. Under the “Resource” Column, you will see a link called “Authorize a Vendor.” Click the Authorize a Vendor link.
  • When you click on that link, you will be routed to the Authorize a Vendor page. Please refer to the instructions in the PDF document at the following link for more information about authoring an ICH CAHPS Survey Vendor:  https://ichcahps.org/ICHCAHPS_VendorAuthorizationInstructions.pdf

ICH facilities should note that the deadline for submitting the online Authorize a Vendor for the 2014 ICH CAHPS Fall Survey is 5:00 PM Eastern Time on July 31, 2014. If an ICH facility does not complete the vendor authorization process by that date, CMS will not distribute the facility’s sample file for the CY2014 ICH CAHPS Survey to the facility’s contracted survey vendor.

Please contact the ICH CAHPS Survey Coordination Team at 1-866-245-8083 or via email at ichcahps@rti.org if you have any questions about the vendor authorization process.