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Announcement

Tentative Data Collection Schedule for the 2021 ICH CAHPS Fall Survey
folder_openOther Announcementscalendar_todayPosted June 30, 2021

The tentative data collection schedule and the dates for some key activities related to the 2021 In-Center Hemodialysis CAHPS (ICH CAHPS) Fall Survey are shown below. Please note that these dates are subject to change. Should a schedule change occur, an announcement will be posted.

Activity Date
Submit New Facility-Specific Questions to CMS 8/6/2021
Deadline for Authorizing a Vendor for 2021 Fall Survey1 8/31/2021
Deadline (for vendors) to Review Vendor Authorization Report and Notify the Coordination Team of any Authorization Issues 9/1/2021
   
Sampling Window TBD2
Sample Files Uploaded on ICH CAHPS Website 9/24/2021
Vendors Attest to Receipt of Sample File 9/28/2021
Mail Prenotification Letter 10/15/2021
Mail 1st Survey (mail only and mixed mode)/Begin Telephone data collection (phone only mode) 10/29/2021
Mail 2nd Survey (mail only)/Begin phone follow-up (mixed mode) 12/1/2021
Data Collection Ends 1/7/2022
Vendors Clean/Process Final Data and Construct XML File 1/7/2022-1/25/2022
Deadline for Submitting XML Data File to ICH Data Center 1/26/2022

1 Only ICH facilities that will be switching to a different survey vendor and those that will be participating in the ICH CAHPS Survey for the first time will need to complete the online vendor authorization form.
2 Due to the notice regarding the suspension of users entering EQRS (formerly CROWNWeb) clinical data until at least August 31, 2021, the fall sampling window may deviate from the normal months for the 2021 Fall Survey.

Please contact the Coordination Team via e-mail at ichcahps@rti.org or call 1-866-245-8083 if you have any questions or need more information about the 2021 ICH CAHPS Fall Survey.